Gregory Totherow
Murphy,NC
Summary
Professional Quality/ Manufacturing Engineer with 20 years of hands on experience creating processes in both fields. Unique in having extensive experience in all stages of manufacturing from concept to production to assembly and shipping. Always willing to learn new skills when available.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Manager/ Manufacturing Engineer
BC Machining LLC
01.2017 - Current
- My position includes programming CNC machines using Esprit CAM software
- Setting up those machines and proving out programming
- Purchasing tooling for machining
- Designing fixtures for machining and use in inspecting parts for quality control
- Programming CMM for inspecting parts
- Train employees on proper inspection methods
- Calibration and purchase of gaging on production floor and quality lab
- Inspections to make sure parts are to customer specifications and drawings
- Sorted product and provided expertise on non-conforming product requirements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Improved quality processes for increased efficiency and effectiveness.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Keeping up with all aspects of companies ISO certification including creation of new documents, and making sure all standards are met
- Updating and making changes to ISO documents as needed
- Scheduling and taking the company through its annual audits
- Communicating with customers, suppliers and vendors for all related issues through email and phone.
- Developed and deployed production control plans and created work instructions and procedures.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Devised specifications for processes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services.
- Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.
- Served as technical liaison between customer, manufacturing, quality assurance and vendor and supplier personnel to resolve technical and quality issues.
- Performed concurrent design and manufacturing engineering and other functions to reduce time required to bring product to market.
- Selected manufacturing methods, fabrication and operations to develop and coordinate production.
- Coordinated selection of manufacturing methods, fabrication, and operation of product designs.
- Reviewed products for compliance with Design for Manufacturing (DFM) requirements.
- Supervised product development and introduction of prototypes for [Type] designs.
- Calculated overall production costs by evaluating material, labor and other expenditures.
- Developed products and prototypes for various types of product designs.
- Provided recommendations for approval and delivered technical assistance for resolution.
- Resolved technical and quality issues by collaborating with customer, manufacturing, quality assurance, vendors and supplier personnel.
- Designed [Type] tests of finished product to check for quality.
- Identified appropriate methodology to shorten cycle time and achieve target margins.
- Mitigated supplier risk through investigation and sourcing of qualified suppliers and on-site evaluations of processes and capacities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Assistant Manager
Papas Pizza To Go
03.2016 - 02.2017
- Completed regular inventory counts weekly to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records daily, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
CNC Lathe Operator
Computer Numerical Control Lat
08.2015 - 03.2016
- Set up, operate, or tend milling or planing machines to mill, plane, shape, groove, or profile metal or plastic work pieces.
- Completed production and quality logs to document and track activity.
- Studied instructions, labels, blueprint specifications and materials before beginning projects and operating equipment.
- Adhered to safety procedures and regulations during CNC lathe operations.
- Helped establish priorities, solved problems and set goals within department and offered help to team members.
- Prepared and set up machine systems for daily operation and adhered to production goals.
- Identified and replaced broken or worn tools and made tool offsets.
- Loaded component materials into product-specific tools and followed established documentation for manufacturing.
- Started and observed machine operation to detect malfunctions or out-of-tolerance machining and adjusted machine controls or control media.
- Evaluated production systems and processes, made recommendations regarding modifications and helped implement.
- Maintained CNC lathe via established preventive maintenance schedules.
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
- Prevented machine breakdown by maintaining proper lubrication and cooling during operation.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
- Ran multiple CNC machines simultaneously to increase production capacity.
- Instructed new employees on operation of CNC machines.
- Inspected parts to meet customer specifications and quality standards.
- Collaborated with other departments to meet customer requirements.
- Assisted other machinists with set-up and troubleshooting of CNC machines.
- Adjusted machine settings to achieve desired results and meet customer specifications.
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Trained and coached new team members on proper machine set-up procedures.
- Maintained tight tolerances with design specifications.
- Completed manual adjustments and tooling changes in absence of automatic programming.
CNC Operator (Computer Numeric Control Operator)
Moog Components
10.2004 - 08.2015
- Program, set up and operate CNC lathes and mills to produce parts to blueprint specifications
- Determine appropriate tooling and document process.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Maintained tight tolerances with design specifications.
- Performed accurate [Type] tool changes and offsets.
- Trained and coached new team members on proper machine set-up procedures.
- Created quality control and inspection processes to promote production of quality products.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
- Inspected finished parts by checking for defects to meet quality standards.
- Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
- Instructed new employees on operation of CNC machines.
- Assisted other machinists with set-up and troubleshooting of CNC machines.
- Created detailed instructions to accurately produce and inspect complex components.
Education
Vocational - Vocational School
Tri-County Community College
Murphy, NC05-2008
No Degree - CAD/CAM Solidworks
Tri-County Community College
Murphy, NC05-2009
Skills
- CNC Machining
- Lean Manufacturing, 6 sigma
- CAM and CMM Programming
- Quality Assurance
- Blueprint Reading
- CNC and CMM Programming
- SolidWorks and Esprit
- GD&T
- Process engineering
- ISO 9001
- Quality management
- Root cause analysis
- Leadership
- Management
- Organizational skills
- Customer service
- Supervising experience
- Project management
- Continuous improvement
Accomplishments
- Documented and created new processes and inventory control methods to streamline quality department to make day to day operations quick and effeciant.
- Have never had a major finding during an audit and only 1 minor non-conformance in my career.
- Created new machining processes and fixturing to make CNC set-up and operation faster and more efficient with better quality including a new process for a legacy part that increased production capacity to 400% and another that lead to a 50% increase in production and 99% reduction in scrap on a part that originally had a scrap % of 65% before taking on the project.
Certification
Six Sigma Certification
Personal Information
Title: Quality manager/ Manufacturing Engineer
Timeline
Quality Manager/ Manufacturing Engineer
BC Machining LLC
01.2017 - Current
Assistant Manager
Papas Pizza To Go
03.2016 - 02.2017
CNC Lathe Operator
Computer Numerical Control Lat
08.2015 - 03.2016
CNC Operator (Computer Numeric Control Operator)
Moog Components
10.2004 - 08.2015
Six Sigma Certification
Vocational - Vocational School
Tri-County Community College
No Degree - CAD/CAM Solidworks
Tri-County Community College
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