Gregory Varner

• Troubleshoot, diagnose, and repair Xoran Technologies Cone Bean CAT Scannners, including preventative maintenance, installations, and training.
• Manage customer calls, training modules, perform document changes, create work instruction and Customer Service procedures. Manage my schedule and travel requirements. to include preventative maintenance, installations, and upgrades as well as incoming demonstrating the ability to assess and to completion.
• Currently I am a level 3 customer service technician and prioritize customer requests. Assist both internal and external personnel with troubleshooting
• Examine difficult customer issues, diagnose, and resolve the issues to satisfaction of customer and company.
• Maintain travel and expense, which includes timely submission of expense reports and FDA required documentation.
• I have maintained strong customer relationships with strong written, verbal, and interpersonal communication skills.
• I have a background in aviation and currently possess a valid mechanics certificate and pilots license. I am skilled in electrical systems and CAN bus communication systems.

Worked with OEM vehicle manufacturers on converting to Hybrid electrical drive systems. Performed troubleshooting, and diagnostics after vehicle production to vehicle owners, shop technicians and OEM representatives.