Hi, I’m
Gregory D. Williams
Houston,TX
Summary
Agile Certified Scrum Professional that facilitates alignment and coordinate across workstreams to optimize execution and communication using Scrum Methodologies. Proven ability to guide, coach and lead cross-functional teams in developing, documenting, and delivering process innovations to successful business goals. Well-versed in building positive relationships with customers and other stakeholders. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
years of professional experience
1
Certification
Work History
Star Of Hope Mission, The Burchell Group
Scrum Master | Azure Support (Contractor)
12.2022 - Current
Job overview
- Practice and encourage an Agile mindset and behaviors; coach, inspire and mentor teams on Agile principles, values and practices
- Partner with key stakeholders in backlog prioritization as well as tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data driven approach to decision-making
- Provide summaries of team work at internal reviews and demos
- Ensure progress toward objectives, KPIs and commitments; guide assigned an Agile team to deliver the required product increments and outcomes
- Facilitate open communication among team members and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively
- Built and leverage effective alliances across other teams and the technical and business communities
- Remove team-level impediments and resolve conflicts; anticipate challenges, and identify risks
- Actions often include visualizing work, limiting work in progress, managing work flow, planning and guidance for daily stand ups, sprint planning, short, mid and planning, backlog refinement, and retrospective meetings.
Mattress Firm, iSphere Innovation Partner, LLC
Executive C-Level
08.2021 - 05.2022
Job overview
- Support | Scrum Master (Contractor)
- Facilitated Scrum Methodologies to support all ceremonies to complete the iterations
- Encouraged Agile improvement continuously to promote higher performances with business acumen
- Managed Chief Level staff network onboarding, IOS Devices, MS Applications, Citrix, VPN and ADID
- Managed user accounts and permissions to related files access ensuring confidentiality
- Facilitated Windows 10 installations, deployments, profile migration, and domain connections
- Remote VPN Client Support and Client/Server application interaction
- Maintained Microsoft O365 configuration, Azure Accounts and Mac IOS customers.
Insight Global, LLC | HP | Bank of America
Scrum Master
11.2020 - 05.2021
Job overview
- Break-Fix Level 2 Support (Contractor)
- Facilitated Agile Methodology for team sprint planning, scrum backlog, review and retrospectives
- Participated in user stories, ATDD, TDD, Continuous Integration and Continuous Testing
- Collaborated communication on issues concerning Ticket Tracking uses Kanban
- Attended Bank of America teams weekly Scrum Master remotely meetings
- Removed impediments that prevented employees from maximum remote connections
- Proactively identified, managed and communicated impediment to expedite resolutions
- Encouraged team to self-organized to fill in the intentional gaps left in the Agile/Scrum frameworks
- Displayed the ability working in a project-based environment with flexibility and teamwork collaboration.
Norton Rose Fulbright Law Firm
IT Support Analyst | Scrum Liaison
05.2015 - 05.2020
Job overview
- SAFe Scrum Master
- Initiated Scaled Agile Framework SAFe after transitioning from Waterfall processes
- Removed impediments for the Scrum Team to complete all iterations
- Facilitated project life cycle status that transited to Scrum Sprints in a Waterfall environment
- Managed backlog features that were supported by the Scrum Team to produce MIP
- Coached Scrum Methodologies to Stakeholders for business initiatives
- Utilized learnings and best practices in furthering the effective use of Agile practices
- Fostered relationships with Product Manager, RTE, Product Owner and Stakeholders.
Norton Rose Fulbright Law Firm
IT Support Analyst
05.2004 - 05.2015
Job overview
- Implemented procedural documentations to upload in the Microsoft SharePoint migration tools
- Provided on-site and remote resolutions to hardware, software, and mobile device issues
- Provided LAN/WAN, TCP/IP, DNS, DHCP and Active Directory Group Policy management support
- Administered Microsoft SCCM 2008 to push software to customer company devices
- Maintained O365 software licensing and software/hardware maintenance for compliance records
- Coordinated network troubleshooting with other Information Technology professional.
Education
Team Knowledgehyt
from Certified Scrum Product Owner
08.2022
Team Knowledgehut
Certified Scrum Master
08.2022
Edureka
AWS Solution Architect
08.2020
Agilest Adaptive AgileChicago, IL
SAFe Scrum Master from Agile Methodology
10.2018
Villanova UniversityVillanova, PA
Lean Six Sigma Green Belt from Lean Six Sigma
10.2011
Texas Woman’s UniversityHouston, TX
MBA from Business Administration, Management
08.2011
LeTourneau UniversityHouston, Texas
Bachelor of Arts from Management
08.2008
Southern Methodist UniversityDallas, TX
Microsoft Certified Professional 1999
04.1999
Skills
- Proficient in Agile Frameworks
- Project Management
- Agile Methodology
- Documentation Management
- Risk Identification
- Risk Mitigation Planning
- Quality Assurance
- Jira/Confluence
- Lean Six Sigma
- Microsoft SharePoint
- Kanban
- Microsoft Azure
Affiliations
Texas Woman’s University – Alumni Member Information
Certification
- Certified Scrum Master
- Certified Scrum Product Owner
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Scrum Master | Azure Support (Contractor)
Star Of Hope Mission, The Burchell Group
12.2022 - Current
Executive C-Level
Mattress Firm, iSphere Innovation Partner, LLC
08.2021 - 05.2022
Scrum Master
Insight Global, LLC | HP | Bank of America
11.2020 - 05.2021
IT Support Analyst | Scrum Liaison
Norton Rose Fulbright Law Firm
05.2015 - 05.2020
IT Support Analyst
Norton Rose Fulbright Law Firm
05.2004 - 05.2015
Team Knowledgehyt
from Certified Scrum Product Owner
Team Knowledgehut
Certified Scrum Master
Edureka
AWS Solution Architect
Agilest Adaptive Agile
SAFe Scrum Master from Agile Methodology
Villanova University
Lean Six Sigma Green Belt from Lean Six Sigma
Texas Woman’s University
MBA from Business Administration, Management
LeTourneau University
Bachelor of Arts from Management
Southern Methodist University
Microsoft Certified Professional 1999
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