ROY SPURGEON

Selected Project Experience

Application Disaster Recovery Readiness

• Led disaster recovery assessments and upgrades for 15 core infrastructure applications, improving DR preparedness, documentation, and recovery execution.

Pharmacy Enrollment Application Relocation

• Managed end-to-end relocation of a critical pharmacy enrollment application to a new data center, including virtual server build, data migration, access controls, deployment, and testing.

Data Center Asset Review & Power Optimization

• Directed asset audits across three primary data centers, identifying ownership and utilization gaps; reclaimed 250kW of power capacity and corrected records for 2,500+ assets.

Core Responsibilities & Skills

• Developed project charters, scope, schedules, and resource plans.
• Coordinated cross-functional teams (IT, facilities, finance) to deliver complex infrastructure initiatives.
• Managed risks, compliance, and change control while safeguarding data integrity.
• Led stakeholder communications, project meetings, and executive reporting.
• Delivered post-project reviews, documentation, and knowledge transfer.

Key Results

• Delivered infrastructure projects on time, with minimal operational disruption.
• Improved disaster recovery posture, security, and operational readiness.
• Achieved significant cost and power savings through asset optimization.

Selected Project Experience

Legacy Wellcare Servers Re-IP Initiative

• Coordinated the re-IP of 4,000+ legacy virtual servers to eliminate IP conflicts across data centers, improving network security, efficiency, and operational stability with minimal downtime.

Core Responsibilities & Skills

• Planned and executed phased re-IP strategies based on application dependencies and risk profiles.
• Supported the lead Project Manager in developing schedules, milestones, and resource plans.
• Coordinated cross-functional teams across network, infrastructure, application, and cybersecurity groups.
• Maintained detailed tracking and documentation of IP changes to support compliance and audits.
• Managed risk mitigation, contingency planning, and post-migration validation.
• Facilitated stakeholder communication, status reporting, and knowledge transfer to operations teams.

Key Results

• Successfully re-IPed 4,000+ servers with minimal service disruption.
• Improved network reliability, security posture, and monitoring capabilities.
• Enabled smooth operational transition through thorough documentation and training.

Selected Project Experience

Virtual Server Records Verification (CMDB)

• Led verification of virtual server records within the CMDB, resolving 2,000+ discrepancies and significantly improving data accuracy and integrity.

Dynatrace OneAgent Implementation

• Coordinated installation of Dynatrace OneAgent across 18 business-critical applications, enabling application traffic mapping and enhanced performance monitoring.

Patching & Vulnerability Management (PVM) Process Revamp

• Supported the redesign of the enterprise PVM process, coordinating remediation efforts that resolved 500+ critical vulnerabilities and strengthened security posture.

Windows Server Upgrade Initiative

• Managed the upgrade of 300 Windows servers, ensuring application compatibility and risk tracking; project was paused due to unforeseen cross-system dependencies.

Core Responsibilities & Skills

• Defined project scope, requirements, timelines, and risks; developed detailed project plans using MS Project.
• Managed RAID logs, task trackers, and executive-level status reporting.
• Facilitated stakeholder and requirements-gathering sessions; maintained project artifacts and documentation.
• Built dashboards and progress reports to support leadership decision-making.

Key Results

• Delivered multiple infrastructure initiatives on time and within budget.
• Improved data integrity, observability, and organizational cybersecurity maturity.

• Led Medical Laboratory and Radiology operations serving a population of 11,000+ patients.
• Managed a laboratory remodel and new testing center installation at a secondary site, delivering on schedule, within budget, and in full regulatory compliance.
• Directed the development, deployment, and training of 50+ staff on a patient tracking system, reducing patient wait times by 15%.
• Ensured full compliance with U.S. and German hazardous materials and waste regulations through procedure development, testing, and staff training.
• Analyzed large datasets and delivered executive-level briefings using trend analysis and data visualizations to support decision-making.
• Designed and implemented a process improvement initiative that reduced repeat laboratory work by 20%, lowering costs and increasing productivity.
• Coordinated logistics with multiple international suppliers to transport, store, and process high volumes of laboratory tests and materials.
• Enforced laboratory standardization and compliance across 2,500+ regulatory requirements.