Skya Stanley
Summary
Dedicated and dependable college student with experience in food service, retail, and educational environments. Enjoys working with all different types of people and meeting new customers and making an experience shine. Experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and obstacles.
Overview
3
3
years of professional experience
Work History
K-12 Substitute Teacher
Chesterfield County Public Schools
05.2022 - Current
- Dedicated to student-centered instruction, adapting to various learning/instructional styles, helping students achieve their specific classroom goals, while encouraging persistence, clear communication, and patience in children to 25+ students at a given time
- Using instructional technologies, achieved 100% behavioral scores for 25-30 children for a continuous 7 weeks
- Experience in 5 different elementary schools for substitute teaching, not including several schools volunteered in.
Seasonal Team Member
Tweed
09.2023 - 12.2023
- Developed strong customer service in a retail environment, enhancing customer experience and team performance
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
Front of House Team Member
Panda Express
01.2021 - 08.2022
- Leader on the Front of House Team for Panda Express, organized an efficient system for moving orders along throughout the shift, motivated team members to push on, drive through average time 140 seconds throughout the time at Panda
- Experience with cash handling, fast-paced environments, computer/scheduling systems, customer service, and cleaning/maintaining a restaurant for best employee and customer experience, with ServeSafe training.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Hostess
Burger Bach Short Pump
07.2020 - 01.2021
- Hostess for evening and weekend shifts, organized restaurant successfully to ensure best customer experience and equality/fairness between all servers on shift, while spacing tables out for maximum privacy and comfort of customers
- Experience with answering phones, recording and honoring reservations, seating tables, using a seating chart, cleaning 100-300 menus/night, rolling silverware 100-300/night, and running drinks, appetizers, entrees, and desserts efficiently.
Education
Bachelor of Science in Education - Elementary Education and Teaching
Virginia Commonwealth University
Richmond, VA05.2025
Skills
- Emotional intelligence
- Creative problem-solving
- Inventory Management
- Interpersonal skills
Timeline
Seasonal Team Member
Tweed
09.2023 - 12.2023
K-12 Substitute Teacher
Chesterfield County Public Schools
05.2022 - Current
Front of House Team Member
Panda Express
01.2021 - 08.2022
Hostess
Burger Bach Short Pump
07.2020 - 01.2021
Bachelor of Science in Education - Elementary Education and Teaching
Virginia Commonwealth University
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