Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Greta Hageman

Greta Hageman

Missoula,MT

Summary

Detail-oriented professional with strong skills in safety compliance, emergency response, and effective communication. Proven ability to maintain equipment integrity and ensure team safety.

Overview

4
4
years of professional experience

Work History

Inventory and Equipment Specialist

Rob Stack
Missoula, MT
08.2025 - Current
  • Maintained accurate inventory of equipment and tools, ensuring availability for operational needs.
  • Supported troubleshooting of equipment issues during operational hours, minimizing downtime.
  • Collaborated with team members to optimize equipment usage, enhancing overall operational efficiency.
  • Coordinated equipment distribution to athletes, ensuring readiness for training.
  • Sorted and categorized laundry items for efficient processing.
  • Operated washing machines and dryers to clean various fabrics.
  • Inspected garments for stains or damages before washing.
  • Folded and organized clean laundry for easy distribution.

Water Safety Instructor

Kait Perrodin
Helena, MT
06.2023 - 08.2025
  • Instructed students in water safety techniques and emergency response procedures.
  • Developed lesson plans tailored to various age groups and skill levels.
  • Monitored participant progress and provided constructive feedback during sessions.
  • Ensured compliance with safety regulations and facility policies during classes.
  • Led group activities that fostered teamwork and improved communication skills among participants.
  • Conducted safety drills to reinforce emergency preparedness among participants.
  • Collaborated with management to enhance program offerings, increasing participant engagement and satisfaction.
  • Maintained current knowledge of applicable laws, regulations and standards related to water safety instruction.
  • Instructed participants on safe use of recreational equipment such as kayaks, canoes or paddle boards.
  • Promoted safe water practices and performed preventive action, emergent response and first-aid.
  • Demonstrated water safety and swimming techniques to students of varying skill levels.
  • Discussed youth student progress and goals with parents, ensuring alignment on developmental objectives.
  • Collaborated with fellow instructors on curriculum development initiatives aimed at improving program quality.
  • Completed CPR and first-aid certification courses to ensure preparedness.

Lifeguard

Kait Perrodin
Helena, MT
06.2022 - 08.2025
  • Monitored pool area to ensure safety and adherence to regulations.
  • Performed rescue techniques during emergencies to assist distressed swimmers.
  • Conducted regular safety drills to prepare for potential incidents and emergencies.
  • Educated patrons about pool rules and safety practices to promote a secure swimming environment.
  • Communicated effectively with team members to coordinate lifeguarding duties smoothly.
  • Reported maintenance issues promptly to ensure safe swimming conditions at all times.
  • Enforced all safety regulations and posted rules for patrons.
  • Executed emergency rescues to ensure safety of distressed swimmers during critical situations.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Performed regular cleaning and maintenance of pool equipment.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Regularly cleaned, brushed, and vacuumed pool to maintain hygiene and safety standards.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Filled out incident and accident reports and submitted to supervisor.
  • Patrolled area to identify swimmers needing assistance and provided immediate care.
  • Provided assistance to swimmers of varying skill levels.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Observed sections of assigned water zone of responsibility.
  • Adhered strictly to emergency action plans.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Acquired and maintained CPR and first-aid certification.

Barista

Naydia Coate
Helena, MT
09.2023 - 12.2023
  • Prepared high-quality beverages following standardized recipes and presentation guidelines.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Guided customers in menu selections to enhance their experience and satisfaction.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Collaborated with team members to ensure smooth daily operations during peak hours.
  • Trained new baristas on beverage preparation techniques and customer service standards.
  • Operated espresso machines and other coffee brewing equipment effectively.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Monitored inventory levels and restocked supplies throughout shifts.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Operated cash registers to process customer payments.
  • Handled cash transactions accurately and managed the register efficiently.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Resolved customer concerns promptly to uphold brand loyalty and enhance customer retention.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Described menu items to customers and suggested products based on stated preferences.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Gave samples of popular coffee and tea blends to create sales opportunities.

Education

High School Diploma -

Capital High School
Helena, MT
06-2025

Skills

  • Safety compliance
  • Safety precautions
  • Emergency response
  • Vital sign recording
  • Medical terminology
  • Time management
  • Team collaboration
  • Effective communication

Languages

English
Full Professional
Spanish
Limited

Timeline

Inventory and Equipment Specialist

Rob Stack
08.2025 - Current

Barista

Naydia Coate
09.2023 - 12.2023

Water Safety Instructor

Kait Perrodin
06.2023 - 08.2025

Lifeguard

Kait Perrodin
06.2022 - 08.2025

High School Diploma -

Capital High School
Greta Hageman