Gretchen Brown
Woodbridge, Virginia,VA
Summary
Creative and detail-oriented professional with extensive experience in cocktail design and bar management. Adept at enhancing customer satisfaction through personalized service and innovative menus.
Overview
5
5
years of professional experience
Work History
Bartender and Package Store Clerk
Clovis City Limits
Clovis, New Mexico
07.2008 - 01.2010
- Prepared and served a variety of cocktails and beverages to customers.
- Managed bar inventory and replenished supplies as needed.
- Maintained cleanliness and organization of bar area during service hours.
- Greeted customers and provided excellent customer service.
- Opened store daily, ensuring readiness for customers and operations.
Bartender
McGuires Irish Pub
Destin, Florida
03.2007 - 07.2008
- Served beverages efficiently during high-volume shifts.
- Maintained cleanliness and organization of the bar area.
- Mixed cocktails according to standardized recipes and customer preferences.
- Operated cash register and processed customer payments accurately.
- Assisted guests by providing drink recommendations and answering questions.
- Enforced responsible alcohol service policies with customers effectively.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Head Bartender
TGI Fridays
Fort Walton Beach, Florida
01.2005 - 02.2007
- Managed daily bar operations and ensured smooth service flow.
- Trained and mentored junior bartenders on drink preparation techniques.
- Developed creative cocktail menus to enhance customer experience.
- Monitored inventory levels and ordered supplies as needed for operations.
- Provided exceptional customer service and resolved guest complaints effectively.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored cash intake to reduce discrepancies.
- Created signature beverages to increase revenue and patron loyalty.
Education
Associate of Arts - Psychology
Northwest Florida State College
Niceville, FL12-2000
Skills
- Cocktail preparation
- Inventory management
- Customer service
- Alcohol service responsibility
- Cash handling
- Team leadership
- Event coordination
Affiliations
- Volunteering
- Communications Secretary for High School rowing program
- homemaker
Accomplishments
- Volunteer of the year 2018
- Member of first place BIG Give project 2010
- Member of first place Big Give project 2011
Timeline
Bartender and Package Store Clerk
Clovis City Limits
07.2008 - 01.2010
Bartender
McGuires Irish Pub
03.2007 - 07.2008
Head Bartender
TGI Fridays
01.2005 - 02.2007
Associate of Arts - Psychology
Northwest Florida State College
Similar Profiles
Steven TaffsSteven Taffs
Usher at Austin City Limits c/o Burnett StaffingUsher at Austin City Limits c/o Burnett Staffing
Cordale MiddletonCordale Middleton
Barback /Special Events Bartender at City Limits Bar and GrillBarback /Special Events Bartender at City Limits Bar and Grill
David RobertsDavid Roberts
Cook at Nutbush City LimitsCook at Nutbush City Limits
Feyikemi AkinyelureFeyikemi Akinyelure
Founder at Dora-Care Behavioral FoundationFounder at Dora-Care Behavioral Foundation
KODIE THOMAS TUFFOURKODIE THOMAS TUFFOUR
Public Health Officer at AirforceonePublic Health Officer at Airforceone