Gretchen Crisostomo
WAIPAHU
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
1
1
year of professional experience
2008
2008
years of post-secondary education
Work History
Restaurant Hostess
Chili's Restaurant
Waipahu
06.2022 - 06.2023
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed reservations and organized seating charts for efficient guest flow.
- Assisted servers by coordinating table assignments during peak hours.
- Maintained cleanliness and organization of the hostess station throughout shifts.
- Monitored waiting times and communicated effectively with guests in line.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Education
Marcos National High School
Marcos , PhilippinesSkills
- Guest relations
- Reservation management
- Seating coordination
- Customer communication
- Time management
- Seating arrangement planning
Timeline
Restaurant Hostess
Chili's Restaurant
06.2022 - 06.2023
Marcos National High School