GRETCHEN FITZGERALD
Downingtown,PA
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
15
15
years of professional experience
Work History
Independent Contractor (Marketing Operations)
The Land Geek
03.2022 - Current
- Create and edit weekly business communications (newsletters, presentations, podcast promotions, website copy)
- Manage four virtual and in-person events and meetings per year
- Provide sales and client support
- Onboard and offboard clients
Independent Contractor (Project Manager)
Firefly Lighting
05.2021 - 07.2022
- Tracked 25 ongoing client lighting projects and proactively reported progress and challenges
- Provided end-to-end service from purchase order to delivery
- Performed proactive quality assurance to identify potential problems and opportunities
Owner and Certified Pediatric Sleep Consultant
Little Sheep Counters
09.2015 - 01.2022
- Controlled day-to-day operations of a small business, including contracts, communication, billing, and scheduling meetings and follow-ups
- Attracted new business by networking and forming strategic partnerships
- Coached clients through a comprehensive process to achieve better sleep for their families
- Created content to educate parents on sleep via blog articles, speaking presentations, and social media posts
- Managed 6-8 client relationships per month by providing clarity and hope while earning trust
- Grew business by 50 percent year over year
Independent Contractor (Account Manager)
Fulfilled By Pros
09.2018 - 03.2020
- Managed Amazon accounts for 3 key clients
- Delivered account metrics to clients
- Prospected for new clients
Senior Communications Partner
QVC, Inc
05.2008 - 07.2013
- Managed and executed over 150 communication projects per year
- Evaluated and developed communication plans based on message and target audience
- Articulated management objectives and key messaging via timely and compelling communication initiatives to 10,000+ employees
- Wrote accurate and compelling copy that readers clearly understand
- Developed consulting relationships with 10 designated client areas and established influential guidance with a collaborative approach
Education
Bachelor of Arts - Journalism, Public Relations, and Advertising
Temple University
Philadelphia, PASkills
- Marketing Communications
- Marketing Operations
- Project Management
- Account Management
- Writing
- Editing
Timeline
Independent Contractor (Marketing Operations)
The Land Geek
03.2022 - Current
Independent Contractor (Project Manager)
Firefly Lighting
05.2021 - 07.2022
Independent Contractor (Account Manager)
Fulfilled By Pros
09.2018 - 03.2020
Owner and Certified Pediatric Sleep Consultant
Little Sheep Counters
09.2015 - 01.2022
Senior Communications Partner
QVC, Inc
05.2008 - 07.2013
Bachelor of Arts - Journalism, Public Relations, and Advertising
Temple University
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