Gretchen Heintz
Mequon,WI
Summary
Dedicated professional with a proven track record at Milwaukee County, excelling in compassionate caregiving and critical thinking. Demonstrated ability to enhance client satisfaction through effective communication and teamwork. Skilled in CPR and adept at fostering trust, I consistently ensure safety and wellbeing, contributing to a positive and supportive environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Respite Care Provider
Milwaukee County
06.2024 - Current
- Managed difficult situations, where children needed to be removed from spaces, and navigated dangers to others
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
Lifeguard
North Shore Country Club
05.2023 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
Ski and Snowboard Instructor
Sunburst Winter Sports Park
11.2022 - 03.2024
- Supported resort operations by assisting with lift operations, ticket sales, equipment rentals, and other guest services as needed during peak times.
- Assisted in the training of new instructors, sharing expertise and best practices to ensure a high standard of teaching across the team.
- Demonstrated commitment to client success by providing follow-up support after lessons, including personalized feedback and suggestions for further practice.
Education
Bachelor Of Arts - Cognitive Science
Carleton College
Northfield, MN06.2028
High School Diploma -
Homestead High School
Mequon, WI06.2024
Skills
- Transportation services
- Compassionate caregiving
- Disability awareness
- Cultural sensitivity
- Teamwork and cooperation
- CPR training
- Critical thinking
- Client satisfaction
- Ability to lift
- Physical stamina
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
Certification
Lifeguard Certification, AED/CPR Certification, First Aid Certification
Languages
Spanish
Professional Working
Timeline
Respite Care Provider
Milwaukee County
06.2024 - Current
Lifeguard
North Shore Country Club
05.2023 - 08.2024
Ski and Snowboard Instructor
Sunburst Winter Sports Park
11.2022 - 03.2024
Lifeguard Certification, AED/CPR Certification, First Aid Certification
Bachelor Of Arts - Cognitive Science
Carleton College
High School Diploma -
Homestead High School
Similar Profiles
Johnny BreloveJohnny Brelove
Youth Correctional Officer at Milwaukee CountyYouth Correctional Officer at Milwaukee County
Jennifer Chung-DroppJennifer Chung-Dropp
Deputy Court Clerk at Milwaukee CountyDeputy Court Clerk at Milwaukee County
Evan HerrigesEvan Herriges
Zoo Visitor Services - Rides & Experiences Workers at Milwaukee CountyZoo Visitor Services - Rides & Experiences Workers at Milwaukee County