Gretchen Sebring
Naperville,IL
Summary
Dynamic and results-driven professional with experience at A La Folie, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and maintain high-quality standards. Proficient in Microsoft Office Suite and skilled in event organization, ensuring a welcoming environment that fosters customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Student Worker
Illinois State University
Normal, IL
08.2025 - Current
- Support faculty and staff with administrative tasks, assist students with questions, and help ensure the office runs smoothly.
Full time Retail associate
A La Folie
Naperville, IL
09.2022 - 12.2025
- Provide exceptional customer service in a high-end French bakery, assisting customers with orders, managing transactions, and maintaining a welcoming and organized environment.
- Support daily operations, including inventory management, product presentation, and ensuring quality standards for bakery offerings.
Bag Room Assistant
White Eagle Golf Club
Naperville, IL
04.2022 - 08.2023
- Provide exceptional service to club members by managing and organizing golf bags, assisting with equipment needs, and maintaining a clean and orderly bag room.
- Support daily operations by keeping the short-game area, driving range, and the course organized, while ensuring a welcoming experience for all members and guests.
Education
Bachelor of Science - Marketing
Illinois State University
Bloomington-Normal, IL09.2025
Skills
- Microsoft Office Suite
- Team collaboration and communication
- Graphic design tools
- Customer relationship management
- Time management strategies
- Customer service
- Event organization
- Leadership qualities
Activities
- Zeta Tau Alpha Think Pink team, 01/24, 01/25, Served on my team with two other members, helped promote philanthropy events and got directions from our Director and Vice President.
- Zeta Tau Alpha Director of Philanthropy, 01/25, Present, Supervised Think Pink Team by giving direction and responsibilities, worked more hands on with planning philanthropy events.
Timeline
Student Worker
Illinois State University
08.2025 - Current
Full time Retail associate
A La Folie
09.2022 - 12.2025
Bag Room Assistant
White Eagle Golf Club
04.2022 - 08.2023
Bachelor of Science - Marketing
Illinois State University
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