Gretchen Skinner
Rochester,NY
Summary
Results-driven professional skilled in strategic account management and relationship building. Successfully developed outreach campaigns and partnerships, leading to increased market presence and customer engagement. Committed to delivering exceptional service and driving revenue growth.
Business development professional with proven track record in driving growth and fostering strong client relationships. Known for strategic thinking, effective communication, and strong focus on team collaboration to achieve results. Skilled in market analysis, negotiation, and partnership development, with flexible approach to meet changing needs. Trusted for reliability and consistently delivering on objectives.
Overview
10
10
years of professional experience
Work History
Director of Business Development
Advanced Healthcare
Rochester, NY
02.2025 - 11.2025
- Developed strategic partnerships to enhance service offerings and expand market presence.
- Conducted market analysis to identify growth opportunities and inform business strategies.
- Collaborated with cross-functional teams to align business development initiatives with organizational goals.
- Designed and implemented outreach campaigns aimed at potential clients to foster increased engagement and interest.
- Facilitated relationship building and organized networking events to enhance company visibility in the market.
- Developed and maintained strong partnerships with internal and external stakeholders to streamline collaborative efforts.
- Implemented strategies to enhance client retention by ensuring outstanding service and nurturing enduring professional relationships grounded in trust and mutual respect.
Regional Director of Sales and Operations
Pearl Nursing Center of Rochester
Rochester, NY
12.2024 - 03.2025
- Developed and implemented sales strategies to enhance regional market presence.
- Collaborated with nursing staff to optimize patient care and operational efficiency.
- Conducted market analysis to identify growth opportunities in the healthcare sector.
- Trained and mentored sales team on effective communication and relationship-building techniques.
- Fostered partnerships with local healthcare providers to expand service offerings and referral networks.
Director of Admissions
Absolut Care
Painted Post, NY
12.2023 - 01.2024
- responsible for overseeing the admissions process, ensuring a seamless and compassionate transition for residents and their families.
- Streamline the application process to reduce wait times for potential residents.
- Foster partnerships with local hospitals and healthcare providers for referrals.
- Increase community outreach to raise awareness about available services.
Director of Admissions
Elcor Health And Rehabilitation Center
Horseheads, NY
04.2022 - 11.2023
- Directed all aspects of admissions operations, maintaining a streamlined process to enhance applicant experience and expedite admissions.
- Cultivated partnerships with local organizations to broaden outreach efforts and inform the community about available services.
- Optimized operational processes to increase Medicare admissions by 20%, ensuring full occupancy and a maintained waitlist.
Executive Director of Operations
Brookdale Assisted Living
Ithaca, NY
04.2021 - 03.2022
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented operational strategies to improve resident care quality.
- Collaborated with department heads to streamline workflows and enhance efficiency.
- Managed budgeting processes, optimizing resource allocation.
- Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
- Established partnerships with local healthcare providers to enhance service offerings for residents.
Executive Director of Operations
Premier Senior Living
Geneva, NY
07.2019 - 04.2021
- Streamlined budgeting procedures to ensure efficient resource allocation across diverse operational sites.
- Facilitated training sessions on best practices aimed at improving operational efficiency and resident satisfaction.
- Investigated performance metrics to identify key improvement areas and inform the development of strategic initiatives.
- Organized and delivered training sessions aimed at ensuring adherence to established company policies and standards.
Director of Admissions
Centers Health Care
Bath, NY
05.2016 - 06.2019
- Oversee the admissions process to ensure compliance with regulations and facility policies.
- Collaborate with healthcare providers to assess potential residents' needs and eligibility.
- Conduct facility tours and provide information to prospective residents and their families.
- Oversaw maintenance of accurate records for admissions, discharges, and resident information.
Education
Bachelor of Science - Sociology
Alfred State College
Alfred, NYSkills
- Leadership in sales development
- Strategic account management
- Vendor coordination expertise
- Sales revenue increase
- Territory management
- Brand positioning
- Industry networking
- Business expansion
- Financial acumen
- Customer service
- Relationship building and rapport
- CRM platforms
- Relationship development
- Sales and marketing
- Networking strength
Accomplishments
- Supervised team of 40 staff members.
- Boosted add-on business by 50% within 60 days of hire.
Languages
English
Full Professional
Timeline
Director of Business Development
Advanced Healthcare
02.2025 - 11.2025
Regional Director of Sales and Operations
Pearl Nursing Center of Rochester
12.2024 - 03.2025
Director of Admissions
Absolut Care
12.2023 - 01.2024
Director of Admissions
Elcor Health And Rehabilitation Center
04.2022 - 11.2023
Executive Director of Operations
Brookdale Assisted Living
04.2021 - 03.2022
Executive Director of Operations
Premier Senior Living
07.2019 - 04.2021
Director of Admissions
Centers Health Care
05.2016 - 06.2019
Bachelor of Science - Sociology
Alfred State College