Gretchen Walker
Eugene,OR
Summary
Dynamic leader with extensive experience in strategic planning and relationship building. Proven track record in driving sales growth and managing successful business operations. Skilled in customer relations and marketing tactics, leading to increased brand visibility and customer loyalty.
Overview
27
27
years of professional experience
Work History
Owner
The Sassy Cupcake
Eugene, OR
01.2010 - Current
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers. With unique flavors and creative ideas.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Mitigated business risks by working closely with staff members and assessing performance.
- Analyzed industry trends to develop competitive strategies.
- Implemented successful business strategies to increase revenue and target new markets.
Territory Sales Manager
West Coast Pathology Lab
Eugene, OR
05.2009 - 03.2014
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Engaged in cold calling activities to generate leads for potential new customers.
- Trained team members on customer service strategies and techniques.
Territory Sales Representative
Rotech Healthcare
Eugene, OR
03.2003 - 04.2009
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Built and maintained strong, long-lasting customer relationships to enhance client retention.
Territory Sales Representative
Med Mart/Pacific Pulmonary
Eugene, OR
01.1998 - 02.2003
- Built new territory from ground up in greater Lane County area, out performing and growing faster than three national companies in same territory. Fastest Rep to reach President's Club in company history at that time.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in the assigned territory by developing and maintaining strong relationships with key clients.
Education
Bachelor of Arts -
University of Oregon
Eugene, ORSkills
- Business Development
- Social Media Marketing
- Team Leadership
- Customer Experience Enhancement
- Market Analysis
Skills
References
References available upon request.
Timeline
Owner
The Sassy Cupcake
01.2010 - Current
Territory Sales Manager
West Coast Pathology Lab
05.2009 - 03.2014
Territory Sales Representative
Rotech Healthcare
03.2003 - 04.2009
Territory Sales Representative
Med Mart/Pacific Pulmonary
01.1998 - 02.2003
Bachelor of Arts -
University of Oregon
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