Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretel Chavis

Whiteville,NC

Summary

Dynamic Registered Medical Assistant with extensive experience at Columbus Regional Healthcare, excelling in patient care coordination and HIPAA compliance. Proven ability to enhance patient experiences through compassionate communication and effective medication administration. Skilled in clinical documentation and medical terminology, ensuring optimal health outcomes and fostering strong patient-provider relationships.

Knowledgeable RMA with solid background in medical assistance. Proven ability to support healthcare professionals through efficient patient care and administrative duties. Demonstrated expertise in clinical procedures and patient communication.

Overview

5
5
years of professional experience

Work History

Registered Medical Assistant

Columbus Regional Healthcare
02.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Transportation Coordinator

Elizabethtown Nursing Home and Rehab
02.2021 - 01.2023
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Tracked shipments from dispatch through delivery to verify timely arrival.
  • Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
  • Improved transportation efficiency by streamlining route planning and coordinating schedules.
  • Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
  • Met safety and regulatory standards for full operational compliance.

Education

Associate of Applied Science - AAS Medical Assisting

Miller Motte College
Fayetteville
07-2018

Skills

  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Clinical documentation
  • Phlebotomy techniques
  • Patient scheduling
  • Medication administration
  • Medical equipment operation
  • Wound care assistance
  • Privacy and confidentiality
  • Medical office procedures
  • Emergency response preparedness
  • First aid and CPR
  • Patient care coordination
  • Medical terminology knowledge
  • Customer service
  • Sterile technique
  • Reliable team player
  • Electronic medical records
  • Simple dressings
  • Orthopedic splints

Timeline

Registered Medical Assistant

Columbus Regional Healthcare
02.2023 - Current

Transportation Coordinator

Elizabethtown Nursing Home and Rehab
02.2021 - 01.2023

Associate of Applied Science - AAS Medical Assisting

Miller Motte College

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Gretel Chavis