Mariela Ramona Gonzalez Parra
Odessa
Summary
Proven team collaborator and adept multitasker, I enhanced guest satisfaction at Hair Quest-Marriott Hotel through exceptional customer service and maintaining a pristine dining environment. Leveraged strong organizational skills at Texas Roadhouse Restaurant, significantly improving cooking efficiency. Renowned for creating welcoming experiences and excelling in high-pressure situations, my dedication ensures operational excellence and guest contentment.
Overview
1
1
year of professional experience
Work History
Waitress
Hair Quest- Marriott Hotel Odessa
08.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Housekeeper
The Armadillo Hotel Odessa
10.2024 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Deep Fryer
Texas Roadhouse Restaurant
04.2024 - 06.2024
- Maintained cleanliness of frying station, ensuring safe food handling practices.
- Operated fryers to prepare menu items consistently and efficiently.
- Improved cooking efficiency by organizing food preparation tasks.
- Cleaned and maintained equipment to ensure smooth operation.
Education
GED -
Martires De Manati
Cuba08-1991
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
The Armadillo Hotel Odessa
10.2024 - 11.2024
Waitress
Hair Quest- Marriott Hotel Odessa
08.2024 - 12.2024
Deep Fryer
Texas Roadhouse Restaurant
04.2024 - 06.2024
GED -
Martires De Manati
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