Greter Ceballos
Tampa ,FL
Summary
Resourceful Sales / Project Coordinator with 8- years of history serving clients in a construction industries. Fluent in Spanish and English . Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. as well as extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
7
7
years of professional experience
Work History
Dispatcher
NM&C
Boynton Beach, FL, FL
04.2023 - Current
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
Sales Coodinator
Campany Roofing
Riviera Beach , FL
10.2022 - 04.2023
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
- Input customer data into system, updating information regularly with changes to buying habits.
- Supported sales team by delivering current territory sales data and costing information.
- Established processes to ensure efficient workflow throughout the organization.
Project Man
Marvin Windows And Doors, Inc.
Delray Beach , FL
07.2018 - 09.2021
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Managed multiple projects with competing deadlines simultaneously.
- Provided guidance to team members regarding tasks assigned to them.
- Built and established strong partnerships with teams, vendors and contractors.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
Education
High School Diploma -
Somerset Canyons Academy High School
Boynton Beach, FL05-2018
Skills
- Bilingual
- Multiple date formats
- Administrating Payroll
- Database entry
- Vender Reactions Skills
- Sure Fire
- Lead Perfection
- ICIM
- Smartsheet
- Sales Force
- OutLook
- Teams
Timeline
Dispatcher
NM&C
04.2023 - Current
Sales Coodinator
Campany Roofing
10.2022 - 04.2023
Project Man
Marvin Windows And Doors, Inc.
07.2018 - 09.2021
High School Diploma -
Somerset Canyons Academy High School