Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gretta Portilla

Jersey City,NJ

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated during my tenure at Amazon. Excelled in time management and customer service, significantly contributing to a safer and more efficient work environment. Renowned for a positive attitude and commitment to excellence, consistently delivering results beyond expectations.

Overview

5
5
years of professional experience

Work History

Office Assistant

Painting Company
03.2021 - 11.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Warehouse Assistant

Amazon
06.2020 - 02.2021
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Waitress

Dunellen BBQ
10.2017 - 01.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Bridgewater High School
Bridgewater, NJ
07.2018

Skills

  • Customer Service
  • Positive Attitude
  • Time Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Assistant

Painting Company
03.2021 - 11.2022

Warehouse Assistant

Amazon
06.2020 - 02.2021

Waitress

Dunellen BBQ
10.2017 - 01.2019

High School Diploma -

Bridgewater High School
Gretta Portilla