Grettel Castaneda
Santa Ana
Summary
Experienced and results-driven leader with solid work ethic, skilled at managing teams and ensuring efficient operations. Methodical approach to problem-solving and process optimization, consistently delivering high-quality results with minimal errors. Conscientious in maintaining order and prioritizing tasks, effectively overseeing project timelines and employee performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Boudin SF
Costa Mesa, CA
01.2024 - Current
- Trained new employees on company policies, procedures and work ethics.
- Provided technical support to team members in order to assist them in completing tasks more efficiently.
- Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement.
- Organized weekly meetings with subordinates to discuss current projects, deadlines, and any other pertinent information.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Cashier
Baskin Robins
Dana Point, CA
06.2023 - 01.2024
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Developed strong customer service skills by providing efficient and accurate service.
- Provided efficient and courteous service to customers.
- Utilized problem solving skills to effectively handle difficult situations.
Education
Santa Ana College
Santa AnaHigh School Diploma - undefined
Segerstrom High School
05.2024
Skills
- Attention to detail
- Customer service
- Verbal and written communication
- Staff management
- Strategic planning
Certification
HIPAA Compliance Training
LANGUAGES
Spanish - Advanced
English - Advanced
Timeline
Supervisor
Boudin SF
01.2024 - Current
Cashier
Baskin Robins
06.2023 - 01.2024
High School Diploma - undefined
Segerstrom High School
Santa Ana College
Certifications
BLS certificate
Medical assistant