Grey Bofill
Miami,FL
Summary
Relationship-oriented Client Advisor with experience providing exceptional client relationship services. Adapt at managing existing client relationships and formulating strategies for retention and client development. Demonstrated an expertise in target-driven selling ceremonies while protecting sensitive credit card handling. contributing to consistent sales achievements and high-profile client rapport. Number #1 Client Advisor for Alexander McQUEEN Americas as of Q4 of 2024.
Overview
7
7
years of professional experience
Work History
Client Advisor
Alexander McQUEEN
02.2019 - Current
- Consistently exceeded selling expectations
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Captured Data and proactively maintained client information, and outreached for new arrivals and explored consignment opportunities along with in-home appointments.
- Developed strong rapport with high profile clients through active listening and relationship building.
- Top 10 US Seller in 2020, 2022 Achieving One million and One Million Five hundred respectively.
- Top 5 US Seller in 2023 surpassing Two Million In Sales
- Perfomed Opening and Closing Operations.
Sales Supervisor
Rimowa LVMH
05.2017 - 02.2019
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Monitored the selling floor while also achieving personal commercial targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Completed Opening and Closing Procedures.
Education
Bachelor of Science -
Florida International University
Miami, FL06.2013
M.D. -
Universidad Del País Vasco/Euskal Herriko Uniberts
Spain06.2012
Skills
- Client Relation
- Client Engagement
- Client Capture and Retention
- Cross-selling techniques
- Client Conversion Strategies
- Consultative Selling
- Sensitive Credit Card Handling
- Relationship Management
- Product restocking
Accomplishments
Surpassed a Million Dollar in sales during 2020 and 2022 and 2023
Pottery
Pottery, clay-work and other unconventional materials to form vessels and decor.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Client Advisor
Alexander McQUEEN
02.2019 - Current
Sales Supervisor
Rimowa LVMH
05.2017 - 02.2019
Bachelor of Science -
Florida International University
M.D. -
Universidad Del País Vasco/Euskal Herriko Uniberts
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