Grey Jerby
Hutchinson,KS
Summary
At Casey's Gas Station, excelled in customer service and complaint resolution, enhancing team efficiency and safety. Demonstrated exceptional collaboration skills and product knowledge, leading to a positive customer experience. Trained new members, contributing significantly to a cohesive and successful team environment.
Overview
1
1
year of professional experience
Work History
Team Member
Casey's Gas Station
Smith Center, KS
07.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all tasks, while being open to feedback.
- Worked scheduled shifts, while remaining available and flexible to assist with other shifts.
- Maintained a good work ethic by completing jobs as efficiently and accurately as possible.
- Sustained a positive and agreeable attitude.
- Practiced customer service skills with a smile.
- Stayed determine to contribute to the teams success as well as my own.
- Operated register to process payments and collected and counted back cash.
- Remained flexible and ready to cover various stations optimally.
- Addressed and resolved customer complaints in a polite and professional manner and when necessary involved management.
- Assisted with restocking products on shipment days.
- Trained new team members by relaying information on company procedures, safety standards, and advice on different techniques.
- Became familiar with merchandise and guided customers on making decisions regarding product choice.
Education
Chester Lewis Alternative Learning Center
Skills
- Complaint resolution
- Cleaning
- Customer Service
- Workplace Safety
- Collaboration and Teamwork
- Calculations and Measurements
- Problem-Solving
- Training and mentoring
- Complex Problem-Solving
- Product Knowledge
- Organizing Work Stations
- Order Preparation
- Analytical Skills
Timeline
Team Member
Casey's Gas Station
07.2023 - 01.2024
Chester Lewis Alternative Learning Center