GREY LORENZO

. Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

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• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

• Developed and implemented sales strategies to increase market share.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.

• Maintained relationships with vendors to obtain best pricing on supplies and materials.
• Created positive work environment by developing team building activities.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.

• Generated leads through cold calls, emails, networking events., to expand customer base globally.
• Maintained detailed records of all sales activities including contacts, transactions, forecasts, follow-ups.
• Identified new business opportunity.