GREY LORENZO
Naples,FL
Summary
Knowledgeable General Manager with over 7 years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents.
Proactive person. Used to working under pressure, always oriented towards positive results.
Overview
9
9
years of professional experience
Work History
General Manager
Massage Envy
Miami, FL
01.2020 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Sales Manager
Massage Envy
Miami, FL
09.2019 - 01.2020
- Developed and implemented sales strategies to increase market share.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
General Manager
GoodLife del Ecuador
Guayaquil, EC
02.2016 - 01.2018
- Maintained relationships with vendors to obtain best pricing on supplies and materials.
- Created positive work environment by developing team building activities.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
International Sales Executive
GoodLife del Ecuador
Guayaquil, EC
03.2015 - 02.2016
- Generated leads through cold calls, emails, networking events., to expand customer base globally.
- Maintained detailed records of all sales activities including contacts, transactions, forecasts, follow-ups.
- Identified new business opportunity.
Education
International Business Management
MINREX
Cuba03-2006
Associate of Science - Industrial Chemistry
Institute Martinez de Giron
01.2000
High School Diploma -
Anton Macarenko
01.1996
Skills
- Executive team leadership
- Business Administration
- Loss Prevention
- Customer Retention
- Negotiation Skills
- Microsoft Office
- Social Media
Languages
Spanish
Native/ Bilingual
English
Full Professional
Italian
Full Professional
Timeline
General Manager
Massage Envy
01.2020 - Current
Sales Manager
Massage Envy
09.2019 - 01.2020
General Manager
GoodLife del Ecuador
02.2016 - 01.2018
International Sales Executive
GoodLife del Ecuador
03.2015 - 02.2016
International Business Management
MINREX
Associate of Science - Industrial Chemistry
Institute Martinez de Giron
High School Diploma -
Anton Macarenko
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