Grey Night
Summary
Case manager with 8 years of work history in social services, including caregiving, mentoring, and advocacy. Experienced in team collaboration, navigating crisis situations, and in addressing the needs of high acuity clients.
Overview
4
4
years of professional experience
Work History
CASE MANAGER II
Colorado Coalition For The Homeless
09.2024 - Current
- Connects formerly unhoused clients within a permanent supportive housing program to internal and external resources.
- Assists clients with the creation and implementation of goal and service plans in areas such as housing, employment, and addiction recovery.
- Acts as a liaison and advocate on client’s behalf with maintaining housing stability and benefits.
CHILD ADVOCATE
YWCA Utah
02.2024 - 09.2024
- Provided crisis counseling and case management to families who have experienced domestic and sexual violence.
- Conducted intakes, built family-focused plans for self-sufficiency, and created safety plans for children.
- Educated parents on children's development and the long-term effects of trauma.
SHELTER ADVOCATE
YWCA Utah
05.2023 - 02.2024
- Assessed eligibility for new program arrivals and responded to crisis calls.
- Provided essential items, psychoeducation, and emotional support to survivors.
- Educated survivors about the services offered by the YWCA and other community organizations.
RESIDENTIAL ADVISOR & CAMPUS SUPERVISOR
Telos
01.2022 - 09.2023
- Acted as a mentor to teenagers with histories of substance use, mental illness, and trauma.
- Assisted with the modification of students’ treatment plans.
- Campus Supervisor: supervised residential advisors, took the lead in crisis situations, administered medications, and provided training to staff.
Education
Bachelor of Science - Sociology
Utah Valley University
Orem, UT08-2023
Associate of Science - Sociology
Salt Lake City Community College
Salt Lake City, UT05-2021
Skills
- Conflict Resolution
- Care Coordination
- Crisis Intervention
- Time Management
- Clear Communication
- Administrative Duties
- Trauma Informed Care
Timeline
CASE MANAGER II
Colorado Coalition For The Homeless
09.2024 - Current
CHILD ADVOCATE
YWCA Utah
02.2024 - 09.2024
SHELTER ADVOCATE
YWCA Utah
05.2023 - 02.2024
RESIDENTIAL ADVISOR & CAMPUS SUPERVISOR
Telos
01.2022 - 09.2023
Bachelor of Science - Sociology
Utah Valley University
Associate of Science - Sociology
Salt Lake City Community College