Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Grey Shipp

Aubrey,TX

Summary

Detail-oriented, well-rounded, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Comm Sol Engineer I

Spectrum Communications
Coppell, TX
02.2023 - Current
  • Intake validation/revision for Pre-Sales requirements for new and existing services for MDU/SDU properties.
  • Validating construction drawings & preliminary designs for HFC (Coax), FTTU (Fiber) & ACW (Advanced Common Area WiFi) projects.
  • Create wireless service plans & work with programming teams for Post-Sales service implementation.
  • Communicate with teams to drive new sales projects to completion daily.
  • Validate required documentation & SOWs (Scope of Work) submitted via Sales for provided accurate costing for engineering requests.
  • Act as liaison between Sales & Construction departments to drive successful project completion.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Participated in formal internal design reviews of proposed products and components.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Developed cost estimates and project specifications for proposals to increase department revenue over %15.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Interacted with subject matter experts to develop training material and tools for personnel.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Captured technical schematics for use in project planning and execution.

Data Center Engineer

Trace3
Dallas, TX (remote), TX
04.2018 - 02.2023
  • Data Center hardware installations, configuration, troubleshooting, migrations, decommission, break/fix, etc.
  • Perform cable installations per schematic(s): (routing, terminating) and testing of CAT5/6, MM & SM Fiber cabling
  • Perform system and connectivity troubleshooting issues within data center and remote sites per customer
  • Attend company/team meetings to collaborate any/all issues or ongoing activities at DC sites for solutions and planning support
  • Travel to customer sites for various projects/installations, migrations, wireless site surveys, discovery, etc.
  • Inventory control at various sites: Receive/Stage/RMA computer/network equipment as needed.
  • Prepared documentation and analytic reports, delivering summarized results, analysis and conclusions to stakeholders.
  • Prepared written summaries to accompany results and maintain documentation.
  • Contributed to internal activities for overall process improvements, efficiencies and innovation.
  • Communicated new or updated data requirements to global team.
  • Collaborated with system architects, design analysts and others to understand business and industry requirements.
  • Liaised with internal and external stakeholders to facilitate smooth operations.

Data Center Technician/Logistics Coordinator

CBRE/Thomson Reuters
Plano, TX
11.2013 - 04.2018
  • Perform hardware installations – rack /stack.
  • Perform cable installations (routing, terminating) and testing.
  • Perform hardware cabling troubleshooting.
  • Follow company schedules for data center equipment migrations.
  • Streamline inventory control processes by implementing regular audits to maintain clean track record of all transactions in warehouse.
  • Work closely with in house configuration team on outgoing and on-site orders.
  • Track and maintain adequate sparing levels for Dell parts locket & other manufacturers equipment.
  • Identified and reported problem devices and replaced defective parts.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Assisted with performing infrastructure readiness tests.
  • Supported senior teammates performing crisis management during critical situations or major service outages.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
  • Dressed and labeled cables for easy identification and traceability.
  • Installed and managed structured cabling infrastructure.
  • Reviewed network design and set up copper and fiber-optic cabling infrastructures.
  • Recorded received products into database/DCIM using asset tags information, product manufacturer, model and serial number.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Registered vendors and customers on database to maintain updated roster.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Developed strategies to optimize utilization of available resources.
  • Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
  • Liaised with internal and external stakeholders to facilitate smooth operations.

Education

Associate of Arts - Liberal Arts And General Studies

Collin College
Garland, TX
03.2012

GED -

West Garland High School
Garland, TX
01.2003

Skills

  • Datacenter Hardware Expertise:

    Proven consistency in installing, supporting, and troubleshooting various models of datacenter hardware
    Simplifying and enhancing customer experience through efficient management of hardware
    Network Infrastructure Management:

    Collaborating with cable design/engineering teams for performing designs, strategies, and support of datacenter network infrastructure
    Supporting DC Spine-leaf Network infrastructure utilizing multi-vendor solutions
    Quality Assurance and Testing Practices:

    Collaborating with engineering/design teams to maintain, develop, and enhance quality assurance testing practices
    Driving network optimization and reliability within data centers, focusing on speed to market and reduced cost of overall design
    Multi-disciplinary Collaboration and Communication:

    Maintaining functional relationships with multi-disciplinary teams and vendors
    Utilizing multiple ticketing systems and establishing clear and professional communication with involved parties

Certification

  • Amazon Certified Solutions Architect, #QEVYJRMJHNBEQ6GB, 12/31/2021, 12/31/2024
  • CompTIA SEC+ CE, #YLPZ4M3GWGRQQZGZ, 02/27/2020, 02/27/2023
  • CCNA, #5XKNVEEGZG1410K1, 06/07/2019, 12/07/2022

References

References available upon request

Timeline

Comm Sol Engineer I

Spectrum Communications
02.2023 - Current

Data Center Engineer

Trace3
04.2018 - 02.2023

Data Center Technician/Logistics Coordinator

CBRE/Thomson Reuters
11.2013 - 04.2018

Associate of Arts - Liberal Arts And General Studies

Collin College

GED -

West Garland High School

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