GREYSHA DIAZ

• Served as the front office representative, managing all incoming calls, visitors, and inquiries, ensuring prompt and professional communication.

• Triaged all incoming requests, directing employees and stakeholders to the appropriate HR staff or resources.

• Performed data entry and record management, accurately processing and updating personnel files, ensuring compliance with HR policies.

• Sorted and filed personnel actions, maintaining organized and confidential employee records.

• Assisted with HR administrative support, including document preparation, correspondence, and scheduling.

• Provided general information and guidance to employees regarding HR procedures and policies.

• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.

• Managed large volumes of daily outgoing calls while adhering to predetermined quotas
• Took information from potential customers to meet their needs
• Set up free consultations between potential customers and sales representatives both on-site and externally
• Established relationships with local community members
• Drove sales objective by applying strong product and service knowledge on outgoing sales calls
• Maintained customer records with timely and accurate database updates
• Informed customers about sales and promotions in a friendly and engaging manner

• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
• Completed organized, cleaned and sanitized rooms, including kitchens, bedrooms, living rooms, and bathrooms
• Laundered bedding and made beds
• Properly swept, vacuumed and mopped all floor surfaces of the house
• Met with clients, to ensure each job is met with complete satisfaction