Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Greysi Orellana

Summary

Developed exceptional customer service skills in a fast-paced restaurant environment, seeking to transition into a new field. Possesses strong abilities in communication and teamwork, along with a knack for problem-solving. Aims to leverage these transferable skills to excel in a new professional setting.

Overview

2
2
years of professional experience

Work History

Waitress

Mall Restaurant
03.2023 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Answered customers' questions, recommended items, and recorded order information.

Receptionist

Front Desk Position
06.2022 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

High School Diploma -

Roosevelt Highschool
Roosevelt, NY
06-2022

Certified Nursing Assitant -

BOCES
Westbury, NY
05-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Service prioritization
  • Complaint resolution
  • Performance improvement

Languages

Spanish
English

Timeline

Waitress

Mall Restaurant
03.2023 - 12.2023

Receptionist

Front Desk Position
06.2022 - 12.2022

High School Diploma -

Roosevelt Highschool

Certified Nursing Assitant -

BOCES

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Greysi Orellana