Greyson Freeman
Boise,ID
Summary
Dynamic General Manager with proven expertise in operations management and team building. Skilled in inventory control, customer relations, and staff training to enhance productivity and drive profitability.
Overview
7
7
years of professional experience
Work History
General Manager
R Bar
Boise, ID
10.2024 - Current
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored staff to enhance productivity and operational efficiency.
- Implemented inventory control measures, reducing waste and optimizing supply levels.
- Developed and maintained positive relationships with vendors for timely product procurement.
- Coordinated staff schedules to meet peak demand while controlling labor costs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
Lead Barista
Blackrock Coffee Bar
Boise, ID
01.2020 - 05.2025
- Supervised daily operations, ensuring high-quality beverage preparation and exceptional customer service.
- Trained and mentored new baristas on coffee brewing techniques and equipment usage.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Developed seasonal drink menus, enhancing customer engagement and sales opportunities.
- Fostered a positive team environment that encouraged collaboration and professional growth among staff members.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Lead Bartender
Challenger Hospitality Group
Boise, ID
04.2022 - 02.2025
- Supervised bar operations, ensuring compliance with safety and health regulations.
- Developed and implemented innovative cocktail menus to enhance customer experience.
- Trained and mentored bartending staff, fostering a collaborative team environment.
- Monitored inventory levels, reducing waste through efficient stock management practices.
- Analyzed sales trends to optimize drink offerings and increase profitability within the bar segment.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Sales Associate
Footlocker Retail
Boise, ID
04.2019 - 04.2020
- Delivered exceptional customer service to enhance shopping experience and drive sales.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Collaborated with team members to maintain a visually appealing store environment.
- Trained new associates on product knowledge and effective sales techniques.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Health Studies
Boise State University
Boise, ID12.2023
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Staff management
- Customer relations
- Relationship building
- Staff training/development
- Inventory control
Timeline
General Manager
R Bar
10.2024 - Current
Lead Bartender
Challenger Hospitality Group
04.2022 - 02.2025
Lead Barista
Blackrock Coffee Bar
01.2020 - 05.2025
Sales Associate
Footlocker Retail
04.2019 - 04.2020
Bachelor of Science - Health Studies
Boise State University