Greyson Westmore
Sky Zone Trampoline Park
Los Angeles,CA
1
Certification
2
years of professional experience
Customer-focused professional with a strong background in event coordination and client relationship management. Proven ability to enhance guest experiences through exceptional communication and problem-solving skills.
Work History
Birthday Party Host/Coordinator
1 Year 7 Months- Coordinated birthday party logistics, ensuring seamless execution of events and activities.
- Managed guest interactions, providing exceptional customer service and support during events.
- Oversaw safety protocols, ensuring compliance with park regulations and enhancing guest experiences.
- Trained new staff on operational procedures and best practices for party hosting.
- Collaborated with kitchen staff to ensure timely food service during events.
- Developed engaging party themes and activities, increasing guest satisfaction and enjoyment levels.
- Ensured memorable events for clients by creating personalized and themed party environments.
- Maintained party areas during busy events for as many as 60 guests.
Sales Development Representative
6 Months- Analyzed potential leads through comprehensive assessments to optimize sales strategies and enhance revenue potential.
- Utilized CRM software to systematically document interactions and optimize management of lead pipeline.
- Designed and implemented personalized communication templates targeting specific buyer personas to drive engagement.
- Engaged with leads to arrange appointments aimed at finalizing business agreements.
- Negotiated and finalized contracts with clients to optimize advertising and marketing efforts.
Team Member
9 Months- Processed membership transactions, enhancing customer loyalty.
- Achieved recognition for exceptional customer service performance.
- Facilitated membership transactions to foster ongoing customer loyalty.
- Conducted training sessions for new sales associates on operational procedures and customer service standards, improving team readiness.
- Responded promptly to guest inquiries and complaints, ensuring exceptional service and positive guest experiences.
- Facilitated training sessions for new sales associates on operational procedures and customer service standards.
- Maintained composure during challenging situations to ensure effective problem resolution. and effectively resolved issues in high-pressure environments.
Education
High School Diploma
- 3.6 GPA
- Engineering Institute
- Global Leadership Institute
Skills
Cust
Adaptable personality
Customer Service-oriented
Exceptional communication
Customer relationship building
Teamwork and collaboration
Problem-solving skills
Certification
- CPR
Timeline
Sales Development Representative
Bottarini Marketing Group
06.2025 - 12.2025Read More
Birthday Party Host/Coordinator
Sky Zone Trampoline Park
01.2025 - CurrentRead More
Team Member
Sky Zone Trampoline Park
04.2024 - 01.2025Read More
Oaks Christian School
High School Diploma
Read More