Griffin Mapus
Columbus,OH
Summary
Experienced Dining Room Server adept at providing exceptional service and ensuring smooth dining operations. Demonstrated ability to set up tables efficiently, meet resident needs promptly, and deliver accurate service. Committed to achieving high customer satisfaction through attentiveness and reliability.
Overview
1
1
year of professional experience
Work History
Dining Room Server
Spectrum Retirement Communities LLC.
Westerville, Ohio
07.2024 - Current
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Delivered food items to tables in a timely manner.
- Took orders from customers and entered them into the point of sale system.
- Explained daily specials to customers.
- Responded promptly to customer inquiries or complaints regarding food or services rendered.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Crew Member
The Mendoza Company (McDonalds)
Westerville, Ohio
09.2023 - 05.2024
- Worked closely with managers and fellow crew members to achieve company expectations/goals
- Personalized guest experiences, going extra mile to satisfy customer needs
- Delivered timely service and performed sanitation tasks
- Addressed customers with friendly greetings and conversations
- Displayed proper image to customers and adhered to company dress code and uniform standards
- Kept wait times low through fast order taking and payment processing
- Prioritized and completed time-critical tasks
- Cleaned and sanitized work areas, equipment, and utensils throughout shift
- Operated cash register and handled customer transactions accurately
Education
Diploma - Math, Social Studies, English, Science, Etc.
Westerville Central High School
Westerville, OH, United States05.2025
Skills
- Customer Engagement
- Health Code Compliance
- Self-discipline
- Taking resident orders
- Food service skills
- Menu presentation
- Dining area maintenance
- Cleaning and sanitization
Languages
- English, Native
- ASL, Conversational
Timeline
Dining Room Server
Spectrum Retirement Communities LLC.
07.2024 - Current
Crew Member
The Mendoza Company (McDonalds)
09.2023 - 05.2024
Diploma - Math, Social Studies, English, Science, Etc.
Westerville Central High School
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