Griffin Poland
East Providence,RI
Summary
Recent graduate from Roger Williams University with a B.A. in History. Dynamic and results-driven professional with experience as a Shift Leader at Ben and Jerry's Ice Creams. Proven problem-solver with strong communication skills, adept at enhancing team performance and customer satisfaction. Demonstrated leadership in training staff and implementing workflow improvements, while maintaining a positive attitude in fast-paced environments. Offering solid foundation in History, with keen ability to learn and develop in professional environments. Contributes analytical skills and effective communication capabilities. Ready to use and develop problem-solving and teamwork skills.
Overview
4
4
years of professional experience
Work History
Shift Leader
Ben And Jerrys Ice Creams
06.2023 - Current
- Assisted with daily operations to ensure smooth workflow and adherence to safety standards.
- Maintained cleanliness and organization of work area to enhance efficiency.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Communicated effectively with staff to address operational challenges and improve processes.
- Contributed to team meetings by sharing insights on workflow improvements and best practices.
- Trained new employees and delegated daily tasks and responsibilities.
College Student
Roger Williams University
08.2021 - 05.2025
- Conducted research to support academic projects and presentations, enhancing understanding of complex topics.
- Collaborated with peers on group assignments, fostering teamwork and improving project outcomes.
- Utilized time management techniques to balance coursework and extracurricular activities effectively.
- Developed strong communication skills through presentations and class discussions, articulating ideas clearly.
Seasonal Worker
East Providence Police Department
05.2023 - 08.2023
- Oversaw financial transactions for Vehicle Identification Number checks performed
- Maintained and constructed equipment for use in the building
- Saw to the organization of and handling of files and records containing information of various sensitivities
- Assisted in IT duties, such as software issues
Seasonal Worker
East Providence City Hall: Assessment Division
05.2022 - 08.2022
- Organized and maintained informational spreadsheets for the full time employees
- Archived and updated documents pertaining to property values for buildings across the city
- Maintained a professional demeanor within the office environment, despite lack of experience
- Temporarily moved to other departments in City Hall to provide additional assistance
Education
Bachelor of Arts - History
Roger Williams University
Bristol, RI05-2025
Skills
- Team leadership
- Problem-solving
- Strong communication
- Positive attitude
- Critical reading
- Academic writing
- Community engagement
- Experience in Paleography
- Significant research experience
Timeline
Shift Leader
Ben And Jerrys Ice Creams
06.2023 - Current
Seasonal Worker
East Providence Police Department
05.2023 - 08.2023
Seasonal Worker
East Providence City Hall: Assessment Division
05.2022 - 08.2022
College Student
Roger Williams University
08.2021 - 05.2025
Bachelor of Arts - History
Roger Williams University
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