Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Interests
Timeline
Generic

Griffin Ronzio

Greensburg,PA

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Dedicated Cook with fine-tuned skills in grilling, sautéing and ingredient preparation. Valued employee known for staying calm in high-pressure environments. Very experienced working in kitchens. Sharp, and a quick problem solver. Excellent ability to work outside the box if needed to. Intelligent and a fast learner.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

Line Cook

Cracker Barrel
01.2024 - Current
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.

3D Printing Specialist and SFX Artist

Self Employed
01.2022 - Current
  • Proactively sought feedback from project leads, incorporating suggestions to improve final output and consistently meet or exceed expectations.
  • Collaborated with designers to produce accurate and detailed 3D models, streamlining the development process.
  • Troubleshot on-set issues with prosthetics or makeup, ensuring minimal disruption to filming schedules.
  • Developed custom tools and techniques for unique special effects challenges, improving project outcomes.
  • Improved manufacturing processes by implementing new techniques and methods for increased efficiency.

Line Cook

IronRock Taphouse
9 2023 - 12.2023
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Garnished and arranged dishes into creative presentations.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Line Cook

Nino's Restaurant
03.2023 - 08.2023
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Garnished and arranged dishes into creative presentations.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Received and stored food and supplies.

Internet Technician

Independant Contract
08.2022 - 12.2022
  • Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Performed variety of clerical and administrative duties pertaining to on-site support.
  • Installed, configured and tested network hardware such as routers, switches and wireless access points.
  • Ran diagnostic tests on networks to detect any potential problems or outages.
  • Investigated root cause of reported incidents involving internet connectivity or performance degradation.

Team Member

Sheetz
02.2022 - 06.2022
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Greeted customers promptly and responded to questions.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Made meals in accordance with company standards and requirements.
  • Organized storage areas for efficient usage of space.
  • Replenished food items from inventory and rotated ingredients.
  • Received and stored food and supplies.

Cashier

Lowe’s
03.2021 - 06.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Mentored new team members on sales software system operation.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Cashier

Rosa's Beer Distributor
09.2020 - 01.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Mentored new team members on sales software system operation.

Leadership Academy Sales Representative

Vector Marketing
07.2020 - 11.2020
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Expanded customer base and boosted profit within product line.

Construction Worker

Mike Hoffer Construction
05.2019 - 09.2019
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Assisted with basic carpentry work.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Collected measurements and marked locations as part of project preparations.

Cook

Idlewild
05.2017 - 08.2018
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

High School Diploma -

Hempfield Area Highschool
Greensburg, PA

Skills

Kitchen Operations

Mechanical Skills

Line Management

Food Safety

Dish Preparation

Fabrication Skills

Knife Skills

Portioning

De-Escalation Techniques

Computer Skills

Product Sales

Sales Expertise

Customer Service Excellence

Power Tool Operation

Worksite Safety

Demolition

Framing

Carpentry

Construction

Hardware and Software Repair

Component Installation

Accomplishments

I have a genetic disorder that I have overcome and have competed in sports and powerlifting. Mixed Martial Artist. Have done work for the WWE and have been the 3d printing lead on multiple movie sets.

Affiliations

Fitness is a huge passion of mine. I have been working out for 7 years, including football, weightlifting, and powerlifting, learning the ins and outs of human biology and anatomy and applying a scientific approach to my fitness journey. I am currently a mixed martial artist with experience including : boxing, muay thai, jiu jitsu, wrestling, and judo. I also enjoy science, philosophy, nature, art, music, gaming, and cooking.

Software

CAD Software

3D Modeling and Slicing

Certification

Power Tool Training - 2019

Interests

Martial Arts

Health and Fitness

Art

Science

Philosophy

Nature

Engineering

Cooking

Timeline

Line Cook

Cracker Barrel
01.2024 - Current

Line Cook

Nino's Restaurant
03.2023 - 08.2023

Internet Technician

Independant Contract
08.2022 - 12.2022

Team Member

Sheetz
02.2022 - 06.2022

3D Printing Specialist and SFX Artist

Self Employed
01.2022 - Current

Cashier

Lowe’s
03.2021 - 06.2021

Cashier

Rosa's Beer Distributor
09.2020 - 01.2021

Leadership Academy Sales Representative

Vector Marketing
07.2020 - 11.2020

Construction Worker

Mike Hoffer Construction
05.2019 - 09.2019

Cook

Idlewild
05.2017 - 08.2018

Line Cook

IronRock Taphouse
9 2023 - 12.2023

High School Diploma -

Hempfield Area Highschool
Griffin Ronzio