Griffin Russell

Trained sales professional recognized for exceeding sales goals due to "fearless" desire to succeed. Highly motivated with an innate ability at sizing up situations, analyzing facts and developing spontaneous alternatives in order to achieve desired results. Excellent interpersonal, communication and relationship-building skills. Listens attentively, communicates persuasively and follows processes through to completion. Consistently meets or exceeds company goals.

• Company Cruise x 2
• $20,000 Week Club
• Numerous Incentives, Dinners and Team Building Events

• DELAY ANALYST, Amrock/Quicken Loans, Phoenix, AZ, 12/2020, Present, Verify and examine information and accuracy of loan application and closing documents., Contact customers by mail, telephone, or in person concerning issues. Utilize critical thinking skills to overcome barriers and bring file to resolution., Analyzing complex situations and prioritize work to ensure the quickest most cost-effective solution is utilized., Effectively communicate with all stakeholders and document steps taken throughout the process., Explain products or services and prices and demonstrate the use of products., Educate customer on full-service process and product to ensure exceptional customer experience., Overcome objections during sales presentation., Upsell additional services and warranty packages., Complete all necessary paperwork., Follow through on all lead opportunities., Keep in contact with current customers and potential customers that may not have been interested at the time.
• SALES MANAGER, Eco-Sheild Pest Control, HI, 04/2019, 11/2020, Learn and follow safety regulations. Study requirements for all elevator systems., Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects., Locate underground services, such as pipes or wires, prior to beginning work., Ensure customer service and quality of care is a priority for residential homes and property., Compile cost estimates for jobs.
• MECHANICAL APPRENTICE, Celtic Elevator, Phoenix, AZ, 11/2018, 04/2019, Learn and follow safety regulations. Study requirements for all elevator systems., Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects., Locate underground services, such as pipes or wires, prior to beginning work., Ensure customer service and quality of care is a priority for residential homes and property., Compile cost estimates for jobs.
• WAREHOUSE ASSISTANT / DAS FIELD ENGINEER, EWS - Engineering Wireless Services, Tempe, AZ, 10/2017, 05/2018, Determine if inventory quantities are sufficient for needs, ordering more materials when necessary., Respond to customer and supplier inquiries about order status, changes, or cancellations., Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes., Install coax in commercial buildings - Phoenix Suns Arena, Multi-million dollar homes, and out-of-state locations., Fiber handling and testing., Install JMA connectors., Extensive customer interaction with commercial and residential accounts.