Seasoned Business Analyst offering 4+ years of financial services and tech retail success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
-Analyze sales, training, and field data from multiple sources to highlight performance of over 400 dedicated field representatives selling Chromebooks within retailers
-Utilize the complete suite of Google products (Sheets, Slides, Docs, etc.) as well as proprietary dashboard software (Power BI and Looker Studio) to communicate KPIs to Google leadership on a daily basis
-Create new tools that streamline pre-existing processes and increase the performance of both leadership and field representatives
-Conduct extensive market and product research to cover the business from all angles and inform Google leadership of competitive advantages and opportunities
● Promoted four times over two years, based on my ability to meet sales goals, perform tasks with confidence and efficiency, and develop relationships with consumer and small-business clients
● Handle multiple transactions across tactile and digital mediums, requiring advanced knowledge of products and strong analytical skills to handle complex situations
● Utilize Microsoft excel as well as available databases and programs to organize cash shipments, observe daily balance changes, and apply transaction nature and volume to representative goals
Completion of Actuarial Exams P, FM and FAM