Summary
Overview
Work History
Education
Skills
Timeline
Generic

Griffith Nekeitha

Dallas

Summary

Dedicated customer service professional with a strong background in cash handling and dispute resolution. Proven ability to efficiently address customer inquiries and resolve issues, ensuring high levels of satisfaction. Goal-oriented professional motivated to provide the best customer service.

Also, an experienced cashier and customer service associate delivering exceptional service through effective communication. Committed to resolving customer issues promptly while maintaining a positive attitude.

Overview

11
11
years of professional experience

Work History

Billing Dispute Representative

Bank of America
Remote
04.2020 - 09.2025
  • Resolved billing discrepancies efficiently through thorough investigation and analysis of customer accounts.
  • Improved billing accuracy by reviewing and verifying disputed charges in customer accounts.
  • Resolved billing disputes for customer reviewed customer account to resolve discrepancy on customer account.
  • Assisted customer filling dispute for unrecognizable charges

Cashier/Customer Service Cashier

Walmart
Lancaster, TX
02.2015 - 10.2019
  • Processed high volumes of transactions accurately and efficiently at checkout stations.
  • Maintained accurate cash drawer balances through diligent tracking and reconciliation practices.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on register operations and customer interaction protocols.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Lancaster High School
Lancaster, TX
06-2016

Skills

  • Customer service
  • Problem-solving
  • Dispute resolution
  • Cash handling

Timeline

Billing Dispute Representative

Bank of America
04.2020 - 09.2025

Cashier/Customer Service Cashier

Walmart
02.2015 - 10.2019

High School Diploma -

Lancaster High School

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