Summary
Overview
Work History
Education
Timeline
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Grigorii Nagumanov

Brooklyn,NY

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

11
11
years of professional experience

Work History

Server

Figaro
Manhattan, New York
10.2024 - 05.2025
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.

server

Emmons Palace
Brooklyn , NY
04.2018 - 09.2022
  • Provided exceptional customer service in a high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy.
  • Assisted in training new servers on menu items and service standards.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server

Tsob-Tsobe
Brooklyn, NY
11.2014 - 03.2018
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Master of Science - Economics

Fatih University
Turkey
05.2016

Timeline

Server

Figaro
10.2024 - 05.2025

server

Emmons Palace
04.2018 - 09.2022

Server

Tsob-Tsobe
11.2014 - 03.2018

Master of Science - Economics

Fatih University

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Grigorii Nagumanov