Grisdalys Gomez
Kissimmee,FL
Summary
Experienced and bilingual receptionist offering dedication and service expertise developed over 5 years of related experience. Successfully organize transaction documentation, handle funds, maintain records, and capable of working in fast-paced environments. People-person with positive and well-organized nature.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Front Desk Greeter
Quest Diagnostic Lab
Kissimmee, FL
03.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Cleaned desks, office equipment, walls, chairs, ledges and countertops by disinfecting surfaces.
Cashier/Receptionist
Bill Deluca Chevrolet Cadillac
Andover, MA
09.2020 - 02.2021
- Calculating the customers bill using the dealership computer system.
- Operated cash register, collected payments and provided accurate change.
- Answer phones and direct customer to the proper department and follow up in a timely manner.
Receptionist
Pleasant Smiles
Methuen, MA
02.2020 - 09.2020
- Customer service, verifying patients’ insurance, entering treatment plans, answering incoming calls, responding to 100 patients' inquiries daily, and many more office tasks.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Assistant Manager
Family Dental Care
Lawrence, MA
08.2016 - 08.2019
- Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
- Develop and utilize effective filing and retrieval systems
- Coordinated functions of the office in the absence of the Office Manager
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Greater Lawrence Technical School
Skills
Problem solverundefined
Certification
CPR Certificate Training - 2017
Accomplishments
Promotion at Family Dental Care, assistant manager - June 2018
References
References:
Elidiana Terreror - Manager - (978)-902-2008
Jennifer Sosa - Coworker - (978)- 885-6192
Judy Marcellino - Supervisor - (978)- 701-7917
Timeline
Front Desk Greeter
Quest Diagnostic Lab
03.2021 - Current
Cashier/Receptionist
Bill Deluca Chevrolet Cadillac
09.2020 - 02.2021
Receptionist
Pleasant Smiles
02.2020 - 09.2020
Receptionist/Assistant Manager
Family Dental Care
08.2016 - 08.2019
CPR Certificate Training - 2017
Greater Lawrence Technical School
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