Grisel Nieves-Rivera
Brentwood,NY
Summary
Competent Accounting Specialist bringing 5+ years of experience handling accounts receivable assignments. Exemplary skill in resolving billing disputes, providing excellent customer service. Adept at learning and is coachable. Observant, intuitive and conscientious individual with great attention to detail. Ability to work in a team environment as well as independently.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist
Quality King Distributors Inc.
Bellport, NY
12.2016 - Current
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Perform various accounting, administrative and other related duties as assigned and required by the role
- Assisted upper management in preparing accounting records and work papers for annual audit
Warehouse Packer
Quality King Healthcare, Inc.
Bellport, NY
08.2015 - 12.2016
- Packed, weighed and shipped items per customer specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Loaded merchandise into specific packages suited for product dimensions.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Sales Associate/Stock Associate
Victoria's Secret & PINK
Bayshore, NY
11.2014 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Science - Accounting And Business Management
Saint Joseph's College, New York
Brooklyn, NY01.2023
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY05.2017
High School Diploma -
Brentwood High School
Brentwood, NY06.2013
Skills
- Adjustment Posting
- Investigative Research
- Precision and Accuracy
- Accounts Payable and Receivable
- MS Office/Excel/Powerpoint
- Customer Relations
Hard Skills:
Soft Skills:
- Critical Thinking
- Proactive and Self-Motivated
- Interpersonal Skills
- Written and Verbal Communication
- Organization
- Proactive and Self-Motivated
- Accounts Payable and Receivable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Accounts Receivable Specialist
Quality King Distributors Inc.
12.2016 - Current
Warehouse Packer
Quality King Healthcare, Inc.
08.2015 - 12.2016
Sales Associate/Stock Associate
Victoria's Secret & PINK
11.2014 - 12.2015
Bachelor of Science - Accounting And Business Management
Saint Joseph's College, New York
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
High School Diploma -
Brentwood High School
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