Griselda Santillano
Denver,USA
Summary
Experienced HR Generalist specializing in developing and leading high-performing teams through recruitment, training, organizational development, and performance evaluation. Proven track record in implementing effective hiring practices, developing employee policies, and collaborating with executive leadership to achieve talent acquisition and retention objectives.
Overview
10
10
years of professional experience
Work History
Credit Manager/HR Generalist
Rent A Center Warehouse & Retail Store
Denver, CO
12.2023 - Current
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Analyzed financial data to determine the degree of risk involved in extending credit.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
- Investigated complaints of discrimination or harassment within the workplace.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
HR Generalist (Contract)
KeHe
Aurora, USA
10.2023 - 11.2023
- Maintain employee files and records, and submit them to the HR Manager for approval.
- Maintains a prompt and efficient process for submitting approved payroll.
- Offered assistance in response to employee inquiries through effective communication.
- Delivered accurate OT tracking to HR Managers, helping to decrease or eliminate unnecessary and excess punch hours.
- Monitor employee performance and provide coaching and mentoring to staff as needed.
- Act as a liaison between the employees and the management team, handling any grievances or questions.
- Responsible for developing a strong culture of respect, recognition, and reward within the organization.
- Conduct exit interviews with departing employees, and provide support to affected team members.
- Employee records to ensure accuracy and compliance.
- Updated employees on FMLA, ADA updates, and procedures.
- Provide support to over 200 employees.
- Assessed training needs based on performance evaluations or feedback from managers.
- Monitored company compliance with labor regulations at all levels.
- Reviewed job descriptions and updated them as needed according to changing business needs.
HR Generalist
Ball Corporation
Golden, USA
01.2019 - 07.2023
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks
- Directed hiring and onboarding programs for new employees
- Educated employees on company policy and kept employee handbook current
- Engage with Talent Acquisition to identify and utilize appropriate recruitment channels for talent attraction
- Oversee the administration of the company's compensation, benefits, and recognition programs
- Enhancing organizational effectiveness, managing employee relations, managing transitions
- Instructs management and employees on personnel issues, offer counsel, gathers, and analyzes information, and directs them to the right resources
- Facilitate a positive and inclusive culture in the workplace by developing and implementing employee engagement programs
- Facilitate employee data information including FLMA, ADA, suspension, and termination
- Provide direct support to over 380 employees
- Investigated complaints of discrimination or harassment within the workplace.
HR Generalist
Cabinetworks Group
Aurora, USA
01.2017 - 01.2019
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process, and drafting offer letters
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Reviewed human resources paperwork for accuracy and completeness
- Evaluated timecards for accuracy on regular and overtime hours
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Conducted employee onboarding process, orientations, and exit interviews.
- Drafted and implemented HR policies in accordance with applicable laws.
Medical Records Specialist
Stride
Denver, USA
01.2015 - 01.2017
- Processed medical records requests from outside providers according to facility, state, and federal law
- Uploaded physician progress notes, history, and physicals into electronic medical records
- Communicated effectively with staff, patients, and insurance companies by email and telephone
- Kept accurate log of requests for medical information and records
- Reviewed charts and flagged incomplete or inaccurate information
Education
Bachelor of Science - HRM
CSU Global Colorado State University
Englewood, CO09.2023
Associate of Applied Science - Business
Independence University
Salt Lake City, UT01.2019
Skills
- Accident Investigations
- Conflict Management
- Strategy Development
- Full Cycle Recruiting
- Solving Employee Relations
- Flexible and Adaptable
- ICIMS
- Workday
- Mentoring and training
- Bilingual in Spanish
Languages
Spanish, Native/Bilingual
Quote
Fall seven times; stand up eight.
Japanese proverb
Languages
Spanish
Native language
Spanish
Proficient (C2)
C2
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursStock Options / Equity / Profit SharingPaid time off401k matchTeam Building / Company RetreatsPersonal development programsHealthcare benefitsPaid sick leaveWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Credit Manager/HR Generalist
Rent A Center Warehouse & Retail Store
12.2023 - Current
HR Generalist (Contract)
KeHe
10.2023 - 11.2023
HR Generalist
Ball Corporation
01.2019 - 07.2023
HR Generalist
Cabinetworks Group
01.2017 - 01.2019
Medical Records Specialist
Stride
01.2015 - 01.2017
Bachelor of Science - HRM
CSU Global Colorado State University
Associate of Applied Science - Business
Independence University
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