Grisell Vasquez
Summary
Analytical and results-oriented economics and mathematics graduate with strong expertise in data analysis, statistical modeling, and predictive analytics. Skilled in developing, cleaning, and interpreting data to uncover insights on economic and demographic trends, backed by hands-on experience in customer service and leadership. Seeking a quantitative or research-focused role where I can apply my technical proficiency, attention to detail, and commitment to data-driven decision-making to deliver impactful business insights, and optimize outcomes
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver Trainer (XL Vans)
Supreme Security
Katy, Texas
10.2020 - Current
- Trained and coached new delivery associates, developing structured onboarding programs to enhance efficiency, compliance, and safety.
- Analyzed performance metrics to identify training gaps, improve driver productivity, and optimize delivery routes.
- Developed and maintained training records, tracking key performance indicators (KPIs) to assess trainee progress and program effectiveness.
- Collaborated with management to refine training strategies, leveraging data-driven insights to improve retention, and operational efficiency.
- Ensured compliance with company policies and safety regulations, providing ongoing support and feedback to enhance employee performance.
Bakery Assistant Manager & Customer Service Repres
Kroger
Houston
08.2015 - 11.2019
- Supervised a team of 10 or more employees to ensure excellent service and operational efficiency.
- Resolved customer billing complaints and service issues, maintaining a 95% satisfaction rate.
- Developed and executed sales strategies that increased bakery revenue by 15% in one quarter.
- Managed inventory and placed timely orders to maintain product availability.
- Trained new employees in customer service standards, product knowledge, and team operations.
Education
Bachelor of Science - Economics & Mathematics
University of Houston
Houston, TX12-2024
Skills
- Data analysis
- Statistical software
- Financial modeling
- Project management
- Team collaboration
- Customer engagement
Certification
Data Camp
- Microsoft Azure Fundamentals
- Alteryx Designer Core Certification
- Python Data Associate Certification
- Data Scientist Associates
Languages
Spanish
Native/ Bilingual
French
Limited
Timeline
Driver Trainer (XL Vans)
Supreme Security
10.2020 - Current
Bakery Assistant Manager & Customer Service Repres
Kroger
08.2015 - 11.2019
Bachelor of Science - Economics & Mathematics
University of Houston
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