Griskarly Sena
New York City,NY
Summary
Motivated and versatile professional with experience in hospitality, behavioral health, and administrative operations. Skilled in delivering high-quality customer service, supporting client care as a Behavioral Technician, and assisting with daily operations in a college setting.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks Reserve
New York City
10.2025 - Current
- Delivered high-quality, handcrafted beverages in a fast-paced, high-volume environment
- Provided elevated customer service by guiding guests through specialty coffee offerings and Reserve menu items
- Managed front-of-house responsibilities including greeting, seating, and coordinating guest flow
Behavioral Technician
Alexandria Public Schools
10.2024 - 07.2025
- Supported students with special needs, promoting emotional well-being and positive behavior.
- Collaborated with teachers and parents on individualized education plans.
- Collected and analyzed behavioral data to guide targeted interventions.
- Assisted with classroom management to maintain a productive learning environment.
Operational Assistant
SUNY Old Westbury
04.2022 - 05.2024
- Developed and maintained Excel spreadsheets for efficient data tracking and reporting.
- Coordinated events, including vendor sourcing and budget management for scholar programs.
- Provided comprehensive administrative support, including document preparation, correspondence, and office operations.
Education
Bachelor of Science - Media and Communication
SUNY Old Westbury
Westbury, NY05.2024
Skills
- CPR Certified
- Microsoft Office
- Adobe Premiere
- Bilingual: Spanish & English
Timeline
Barista
Starbucks Reserve
10.2025 - Current
Behavioral Technician
Alexandria Public Schools
10.2024 - 07.2025
Operational Assistant
SUNY Old Westbury
04.2022 - 05.2024
Bachelor of Science - Media and Communication
SUNY Old Westbury
INTERNSHIPS
Resident Assistance at SUNY Old Westbury 1/2023- 5/2024
- Managed administrative duties: Incident reports, maintenance reports, room incidents
- Fostered a welcoming environment for 98 student residents, enhancing community engagement and overall satisfaction.
- Implemented monthly events that increased resident participation by creating a vibrant community atmosphere.