GRISMEILY CORDERO
ASHLEY,UNITED STATES
Summary
Has a solid background in customer service, stocking and cash handling, skilled at delivering friendly interactions and efficiently resolving customer concerns. Bilingual in English and Spanish, with expertise in multitasking and maintaining cleanliness and organization in fast-paced environments. Dedicated to leveraging teamwork and efficiency to provide exceptional service and support operational success.
Overview
3
3
years of professional experience
Work History
Host
Flaming Crab
Wilkes-Barre, PA
05.2025 - 08.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
HOST
Outback Steakhouse
Wilkes Barre, PA
03.2024 - 08.2024
- Managed seating arrangements to ensure efficient table turnover and reduced wait times.
- Utilized reservation systems to handle bookings and update waitlists during busy periods.
- Checked restrooms and common areas regularly to maintain cleanliness.
CREW TEAM MEMBER
Mc Donalds
Wilkes Barre, PA
06.2023 - 03.2024
- Prepared menu items following company standards and food safety guidelines.
- Restocked supplies and monitored food stock levels during busy shifts.
- Maintained cleanliness of dining and kitchen areas through regular cleaning and sanitation.
- Operated POS systems for order entry and payment processing.
- Processed transactions accurately and efficiently at the cash register.
CREW TEAM MEMBER
Mc Donalds
Wilkes Barre, PA
01.2023 - 05.2023
- Provided friendly and accurate customer service, taking orders and answering inquiries.
- Resolved customer complaints quickly to ensure satisfaction.
- Handled transactions efficiently with accuracy and speed.
- Operated cash registers with speed & precision.
Education
Bachelor of Arts - Business Analytics
North Carolina A&T State University
Greensboro, NCSkills
- Customer Service (Experienced)
- Fluent in Spanish (Expert)
- Cash handling (Experienced)
- Multitasking (Expert)
- Stocking (Expert)
- Cleaning (Expert)
- Team Work (Expert)
- Team collaboration
- Customer service
LANGUAGES
English (Native)
Spanish (Native)
Timeline
Host
Flaming Crab
05.2025 - 08.2025
HOST
Outback Steakhouse
03.2024 - 08.2024
CREW TEAM MEMBER
Mc Donalds
06.2023 - 03.2024
CREW TEAM MEMBER
Mc Donalds
01.2023 - 05.2023
Bachelor of Arts - Business Analytics
North Carolina A&T State University