HIPOLITO MALDONADO
SARASOTA,UNITED STATES
Summary
Store Manager with 3+ years of experience enhancing customer satisfaction and driving sales growth through strategic planning and team leadership. Proven track record in optimizing inventory levels and implementing effective training programs to foster a collaborative work environment. Adept at problem-solving and boosting productivity, with a keen focus on customer engagement and service excellence.
Overview
14
14
years of professional experience
Work History
Sales Advisor
Gettel Nissan
Sarasota, FL
11.2025 - Current
- Advised customers on vehicle features, financing options, and promotional programs.
- Developed strong relationships with clients, enhancing customer loyalty and repeat business.
- Conducted needs assessments to recommend suitable vehicle options based on customer preferences.
- Coordinated test drives, ensuring positive and informative experiences for potential buyers.
- Maintained up-to-date knowledge of inventory, market trends, and competitor offerings.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Store Manager
Fit2Run
Sarasota
01.2022 - Current
- Lead daily operations to enhance customer satisfaction and drive sales growth.
- Increased store revenue through effective team management and strategic planning.
- Developed staff skills through ongoing training, fostering a collaborative environment.
- Resolved operational challenges swiftly, ensuring smooth and efficient store functioning.
- Implemented inventory strategies that reduced waste and optimized stock levels.
- Oversaw daily store operations, boosting sales through strategic merchandising and enhancing customer engagement.
- Trained and mentored staff, fostering a cohesive team environment that improved service quality and customer satisfaction.
Solar Energy Field Supervisor
Windmar Home
San Juan, Puerto Rico
05.2019 - 01.2022
- Supervised solar installations, ensuring timely completion and quality standards.
- Led team to improve installation efficiency, achieving measurable project success.
- Implemented safety protocols, reducing incidents and enhancing team performance.
- Trained staff on new technologies, fostering a collaborative work environment.
- Resolved on-site challenges, optimizing resource use and boosting productivity.
- Supervised solar installations, ensuring compliance with safety standards, leading to a significant reduction in project delays.
Owner
Onpoint Security
Puerto Rico
05.2012 - 12.2017
- Managed sales and installations of security systems, enhancing client safety and satisfaction.
- Led marketing strategies, increasing customer base and revenue in both commercial and residential sectors.
- Installed advanced security solutions, ensuring high-quality service and customer trust.
- Developed client relationships, resulting in long-term partnerships and repeat business.
- Implemented efficient processes, reducing installation time and improving service delivery.
Education
Bachelor's Degree - Business Administration
University of Puerto Rico-Carolina
Puerto Rico07-2000
Skills
- Team Leadership (Experienced)
- Project Management (Experienced)
- Customer Engagement (Experienced)
- Problem Solving (Experienced)
- Customer Service (Experienced)
- Sales Management (Experienced)
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Objection handling
- FLUENT IN ENGLISH & SPANISH
LANGUAGES
English
Spanish
Timeline
Sales Advisor
Gettel Nissan
11.2025 - Current
Store Manager
Fit2Run
01.2022 - Current
Solar Energy Field Supervisor
Windmar Home
05.2019 - 01.2022
Owner
Onpoint Security
05.2012 - 12.2017
Bachelor's Degree - Business Administration
University of Puerto Rico-Carolina