CALEB OLESEN
WESTHAMPTON
Summary
Account Manager with 8 years of experience in driving strategic growth and enhancing client relations within competitive industries. Demonstrates expertise in team leadership, process improvement, and conflict resolution, achieving remarkable results in revenue growth and client satisfaction.
Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative Trainee
Sunbelt Rentals
05.2025 - Current
- Developed product knowledge expertise on Sunbelt Rentals' equipment lineup, including heavy machinery and tools, enabling effective recommendations and problem-solving for customer projects.
- Managed administrative tasks such as preparing quotes, tracking inventory availability, and following up on customer inquiries to ensure timely service delivery.
- Shadowed senior Outside Sales Representatives on client visits, gaining hands-on experience in presenting equipment rental solutions and negotiating terms to meet customer needs
- Assumed full ownership of an established Outside Sales Representative's customer portfolio during their disability leave by managing dedicated work cell phone and email inbox, ensuring uninterrupted communication and support for existing accounts.
Agency Manager
Allstate - Pellone Family Agency
04.2022 - Current
- Led agency operations, achieving year over year revenue growth, enhancing client satisfaction, resolving issues.
- Managed team dynamics, boosting productivity, reducing errors, improving client retention.
- Developed strategic plans, surpassing sales targets, optimizing processes, fostering collaboration.
- Envisioned and implemented long-term growth strategies, positioning the agency for sustained success in a competitive insurance market.
Branch Manager
Enterprise Mobility
02.2021 - 03.2022
- Directed branch operations, boosting team efficiency and customer satisfaction.
- Implemented strategic initiatives, achieving notable revenue growth and market expansion.
- Built cross-functional partnerships, aligning teams to meet branch goals.
- Fostered a culture of continuous improvement, enhancing productivity.
- Developed long-term branch strategy, ensuring sustainable business success.
Flagship Assistant Manager
Enterprise Mobility
02.2020 - 02.2021
- Implemented new operations to boost store efficiency, achieving peak customer service scores.
- Restored partnerships with Geico's location, enhancing regional sales performance.
- Led employee training sessions, fostering skill development and team growth.
Management Trainee
Enterprise Mobility
06.2018 - 02.2020
- Managed customer interactions, ensuring satisfaction and efficient service delivery.
- Led branch operations, optimizing vehicle maintenance and inventory processes.
- Identified and pursued new business opportunities, boosting sales and revenue.
- Resolved customer inquiries effectively, enhancing service quality.
- Achieved sales goals through strategic upselling and customer engagement.
Assistant Manager
Abercrombie & Fitch
11.2016 - 05.2018
- Enhanced management resilience in dynamic settings, boosting team adaptability and efficiency.
- Implemented theft reduction strategies, removing 3 stores from 'Target Store' list.
- Guided sales staff on product knowledge, leading to top national sales in 2017.
Education
Bachelor Of Business Administration -
Suny College At Old Westbury
Westbury, NY06.2016
Skills
- Team Leadership (Experienced)
- Time Management (Experienced)
- Conflict Resolution (Experienced)
- Process Improvement (Experienced)
- Networking (Experienced)
- Sales Management (Experienced)
- Prospecting ( Experienced)
Timeline
Outside Sales Representative Trainee
Sunbelt Rentals
05.2025 - Current
Agency Manager
Allstate - Pellone Family Agency
04.2022 - Current
Branch Manager
Enterprise Mobility
02.2021 - 03.2022
Flagship Assistant Manager
Enterprise Mobility
02.2020 - 02.2021
Management Trainee
Enterprise Mobility
06.2018 - 02.2020
Assistant Manager
Abercrombie & Fitch
11.2016 - 05.2018
Bachelor Of Business Administration -
Suny College At Old Westbury