Grizel Nassar
Lincoln Park
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple projects effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting brand standards.
Overview
1
1
Language
13
13
years of professional experience
Work History
Non-Trade Coordinator
Chillbox
New Haven, MI
04.2024 - Current
- Collaborated with vendors to negotiate contracts, ensuring optimal pricing and service quality.
- Maintained strong relationships with vendors to ensure timely delivery of services.
- Collaborated closely with finance department to ensure accurate invoicing for all completed transactions.
- Improved vendor relations with proactive communication and establishing long-term partnerships.
- Established and built positive relationships with vendors and carriers, promoting competitive pricing and service.
- Assisted with problem resolution and dispute management relating to inaccurate invoicing or services.
- Reviewed and signed documents on behalf of my employer.
- Conducted detailed evaluations of customer service across multiple locations.
- Analyzed shopping experiences to provide actionable feedback for operational improvements.
- Presented findings and recommendations to enhance overall customer experience strategy.
Brand Image Coordinator
Bazco
New Haven, MI
09.2021 - Current
- Developed and maintained project schedules, ensuring timely completion of deliverables.
- Coordinated cross-functional projects to enhance communication and collaboration among teams.
- Analyzed project, providing recommendations for future strategic planning efforts.
- Improved productivity with regular communication and progress updates, fostering a collaborative work environment.
- Collaborated with stakeholders to define project scope and objectives, aligning with brand standards.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and contractors.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Senior Market Manager
Busy Bee Promotions, INC.
Chicago, IL
01.2015 - 06.2018
- Led strategic marketing initiatives to enhance brand visibility and customer engagement.
- Developed and executed promotional campaigns to drive sales growth across multiple channels.
- Streamlined processes for campaign execution, improving efficiency and reducing turnaround time.
- Managed budget allocations for marketing projects, ensuring effective use of resources and cost control.
- Boosted brand visibility through the development and execution of targeted marketing campaigns.
- Spearheaded successful product launches, generating significant revenue growth for the company.
- Adapted quickly to shifting industry landscapes by staying current on relevant market trends, competitor information, and customer feedback, enabling the organization to maintain a competitive edge in the marketplace.
- Achieved revenue growth targets by creating innovative sales strategies tailored to specific markets.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
Market Manager
Busy Bee Promotions, INC
Chicago, IL
01.2014 - 06.2018
- Developed and executed marketing strategies to enhance brand visibility and engagement.
- Led cross-functional teams to coordinate project objectives of campaigns, ensuring alignment with brand expectations.
- Optimized resource allocation for promotional events, enhancing brand awareness.
- Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
- Coached brand ambassadors in effective selling strategies.
- Coordinated logistics for events, ensuring seamless execution of promotional campaigns.
- Trained new team members on brand messaging and effective communication techniques.
- Collaborated with cross-functional teams to optimize event planning and execution processes.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Education
Bachelor of Science - Criminal Justice
Madonna University
Livonia, MI05-2010
Associate of Arts - Law Enforcement
Henry Ford College
Dearborn, MI03-2008
Skills
- Detail-oriented
- Problem-solving
- Project coordination
- Time management
- Project planning and development
- Project management
- Customer relations
- Client relations
Languages
Spanish
Native or Bilingual
Timeline
Non-Trade Coordinator
Chillbox
04.2024 - Current
Brand Image Coordinator
Bazco
09.2021 - Current
Senior Market Manager
Busy Bee Promotions, INC.
01.2015 - 06.2018
Market Manager
Busy Bee Promotions, INC
01.2014 - 06.2018
Bachelor of Science - Criminal Justice
Madonna University
Associate of Arts - Law Enforcement
Henry Ford College