GRYPHON WOLF ELAM
Willard,NC
Overview
10
10
years of professional experience
Summary
Customer-Focused Head Cashier demonstrating commitment to loyalty and retention through attention to detail and strong customer service. Managed customer transactions and trained new employees on POS systems, enhancing operational efficiency and guest experience. Revenue-driven sales professional leveraging effective communication and relationship-building skills to drive growth and adapt to market changes.
Work History
Commercial Sales Manager
AutoZone
Burgaw, NC
10.2023 - Current
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Collaborated with marketing team to create effective promotional campaigns, increasing customer engagement.
- Developed training programs to enhance product knowledge and customer service skills among staff.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Increased company profit by 144% through upselling packages to corporate groups.
- Negotiated contracts with major clients, securing favorable terms that benefited both parties involved.
Donut Cashier
Donut Bus
Castle Hayne, NC
02.2017 - 10.2023
- Facilitated customer orders to ensure accurate selection of donuts. for different donut types and flavors. Managed payment transactions to ensure accurate billing for donuts. for the donuts, I served the donuts to the customers. Operated fryer, contributing to efficient production of fresh donuts. I would also help make the donut mix and decorate donuts. I also would drive the bus from time to time.
- Oliver Hazes
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Analyzed sales data to identify trends and optimize product offerings.
3531 Motor Transport Operator
Marine Corps
Jacksonville, NC
12.2019 - 03.2022
- In my job as 3531 motor transport operator Inspected, operated, and managed Medium and Heavy motor transport tactical wheeled vehicles in various terrain and weather conditions to transport troops, supplies, and equipment. Managed operations of light tactical vehicles, performed crew/operator level maintenance, completed required documentation, and maintained associated tools and equipment to rated capacity. I am required to utilize land navigation techniques and must be knowledgeable with the operation of radios and weapons when they are mounted on the vehicle. Managed convoy security and tactical employment. Assisted Line NCO by ensuring proper maintenance and servicing of vehicles.
- Operated tactical vehicles to transport personnel and equipment efficiently across diverse terrains.
- Performed routine vehicle inspections to ensure operational readiness and compliance with safety regulations.
- Coordinated logistics for transportation missions, optimizing routes for time efficiency and resource management.
Education
Associate of Applied Science - Welding
Cape Fear Community College
Castle Hayne, NC06-2024
High School Diploma - General Education
Heide Trask High School
Rocky Point, NC06-2019
Skills
- Upselling
- Sales forecasting
- Training and development
- Logistics management
- Product analysis
- Market analysis
- Team motivation
- Communication management
- Written and verbal communication
- Inventory control
- Communication strategy
- Vehicle operation
- Skill development
- Preventive maintenance
- Conflict resolution
- Environmental assessment
Timeline
Commercial Sales Manager
AutoZone
10.2023 - Current
3531 Motor Transport Operator
Marine Corps
12.2019 - 03.2022
Donut Cashier
Donut Bus
02.2017 - 10.2023
High School Diploma - General Education
Heide Trask High School
Associate of Applied Science - Welding
Cape Fear Community College