Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

G. Scott Hoffman

Missouri City,TX

Summary

Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

14
14
years of professional experience

Work History

Sales/Trainer Coordinator

GolfMart
Walnut Creek, CA
10.2020 - 06.2023
  • Organized product demonstrations to showcase features and benefits of products and services being sold.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Provided ongoing support to employees regarding product knowledge questions or concerns.

Director of Operations-Superintendent

Lone Tree Golf & Event Center
Antioch, CA
10.2016 - 11.2018
  • Managed day-to-day operations of a large staff in multiple departments.
  • Implemented systems for monitoring employee attendance, scheduling, payroll.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

General Manager of Operations

Roddy Ranch Golf Club
Antioch , CA
03.2009 - 08.2016
  • Created and managed annual operating budget for the department.
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Oversaw daily operations of multiple departments, ensuring compliance with established protocols.

Education

Associate of Arts - Business Management

Wharton County Junior College
Wharton, TX
01-1982

Skills

  • Closing techniques
  • Sales coaching
  • Sales team development
  • Sales team training
  • Objection handling

References

References available upon request.

Timeline

Sales/Trainer Coordinator

GolfMart
10.2020 - 06.2023

Director of Operations-Superintendent

Lone Tree Golf & Event Center
10.2016 - 11.2018

General Manager of Operations

Roddy Ranch Golf Club
03.2009 - 08.2016

Associate of Arts - Business Management

Wharton County Junior College

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G. Scott Hoffman