Guadalupe Diaz

Medical assistance

Primary Care / Pediatric/ Obgyn

• Vitals
• Immunization
• Scheduling
• Urinalysis
• Culture
• Assisting with medical records
• Enhanced patient experience by providing compassionate and efficient care during appointments.
• Streamlined clinic operations by maintaining organized patient records and scheduling systems.
• Assisted in the diagnosis and treatment of gynecological conditions with accurate documentation and effective communication.
• Contributed to a positive work environment by collaborating with colleagues on daily tasks and patient care.
• Provided exceptional support to physicians during examinations, ensuring patient comfort and understanding.
• Performed routine lab tests accurately, supporting timely diagnoses for patients'' gynecological issues.
• Conducted follow-up calls with patients post-treatment, offering support and reinforcing recommendations from physicians.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens
• Providing patients with any information or needs before discharging them.

• Enhanced patient satisfaction by promptly addressing inquiries and resolving issues related to referrals.
• Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
• Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
• Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
• Contributed to the development of referral policies and procedures, enhancing departmental operations.
• Supported healthcare team members by providing detailed patient information for seamless transitions between providers.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Responded to patient inquiries to offer timely updates regarding referral status.

Medical assistant Pediatric

• vitals

• Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
• Maintained accurate patient records, contributing to effective communication among medical team members.
• Administered vaccinations and medications for timely delivery of essential treatments.
• Educated parents on proper child healthcare practices, promoting overall family wellbeing.
• Conducted growth assessments to monitor children''s development and identify potential concerns early on.
• Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
• Improved clinic organization through diligent inventory management and supply ordering.
• Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
• Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
• Contributed to a safe environment by adhering to strict infection control protocols at all times.
• Reduced errors by verifying medication dosages before administration as per physician orders.
• Supported practice improvement initiatives by participating in regular staff meetings and offering input on process changes when needed.
• Ensured patients'' privacy was protected through careful handling of confidential information according to HIPAA guidelines.
• Prepared lab specimens for diagnostic evaluation.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Medical assistance substance abuse
• Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
• Enhanced client recovery outcomes through the development of personalized treatment plans, addressing individual needs and goals.
• Increased patient engagement in group therapy sessions by fostering a safe and supportive environment for open communication.
• Improved patient adherence to aftercare programs, providing consistent follow-up support and resources.
• Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
• Conducted thorough assessments of clients'' needs, identifying appropriate interventions and therapies for optimal results.
• Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
• Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
• Monitored client progress to make necessary adjustments for client success.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Taught patients about medications, procedures and care plan instructions.
• Obtained pre- and post-treatment vital signs and weight.
• Send out blood sample
• Draw blood
• Translate

• Sanitized, restocked and organized exam rooms and medical equipment.
• Administer vaccinations to patients ages newborns to 21 year olds. Based on the doctor's recommendations.
• Educated patients about medications, vaccinations, procedures and physicians instructions.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Collaborated with medical and administrative personnel to maintain patient-focused,