Guadalupe Escarcega
San Antonio,TX
Summary
Self-motivated and energetic Car Sales person with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales as well as Finance skills .Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment,
Overview
4
4
years of professional experience
Work History
Sales
Cavender Grande Ford
2022.12 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Customer Service Liaison,
Ancira Chevrolet
2020.03 - 2022.11
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Made outbound calls to obtain account information. Answered inbound calls, chats and emails to facilitate customer service
- Organized client contracts, records and reports to strengthen traceability. Exceeded company productivity standards on consistent basis
Education
High School Diploma -
JOHN JAY HIGH SCHOOL
San Antonio06.2012
Skills
- Sales Training
- Sales Trends
- Money Transfer Systems
- Customer Service / Relations
- Problem-solving abilities
- Microsoft Office expertise
- Talk and write in Spanish
- Multitasking Strengths
Timeline
Sales
Cavender Grande Ford
2022.12 - Current
Customer Service Liaison,
Ancira Chevrolet
2020.03 - 2022.11
High School Diploma -
JOHN JAY HIGH SCHOOL
Similar Profiles
Jacob CalderaJacob Caldera
Sales Consultant at Cavender Grande FordSales Consultant at Cavender Grande Ford
Tyler DykstraTyler Dykstra
General Sales Manager at Cavender Grande FordGeneral Sales Manager at Cavender Grande Ford
Mark RascovichMark Rascovich
Dealer Trade Driver at Cavender FordDealer Trade Driver at Cavender Ford