Guadalupe Fregoso
Hampshire,USA
Summary
Highly skilled professional with excellent communication, interpersonal, and creative thinking skills. Seeking to leverage these abilities to make a significant impact at your company. Regularly recognized for my strong work ethic by peers and district leaders. Known for reliability and trustworthiness in helping companies achieve their goals. Currently pursuing an MBA at NIU, scheduled to graduate in December 2024, further augmenting my knowledge and expertise in business management.
Overview
9
9
years of professional experience
Work History
REMOTE SUBSIDY COORDINATOR
KinderCare Learning Centers
08.2023 - 02.2024
- Accounts receivable, accounts payable, partner communication with individual centers for account accuracy, maintained records
- Excel Worksheet creation and editing
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Center Director
KinderCare Learning Centers
08.2020 - 07.2023
- Prepared staff work schedules and assigned specific duties.
- Coordinated and directed budget activities to fund operations, maximize investments, and increase efficiency.
- Ensured compliance with all applicable laws, regulations, and policies across the organization.
- Maintained payroll information by collecting, calculating and entering data into payroll system.
- Interviewed prospective candidates via phone and in-person to assess skill set, work history and salary requirements.
- Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Collaborated with internal departments such as inclusion services to generate solutions in response to children, staff, and family needs.
- Developed strong community relationships to support center programs and initiatives.
- Ensured the implementation of curriculum and best practices for all children in each classroom.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
Assistant Director
KinderCare Learning Centers
10.2018 - 07.2020
- Provided regular performance feedback, developing subordinates' skills and encouraging growth.
- Conducted performance reviews and provided disciplinary actions, if necessary.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Directed successful implementation of new software system, enhancing data management and operational efficiency.
Center Director
Building Blocks Learning Center/ Black Rhino LLC
07.2015 - 09.2018
- Oversaw daily operations of childcare facility to meet state licensing and company policies.
- Cultivated positive relationships with families and teachers to enhance childcare environment.
- Hired, engaged and developed supportive team of caregivers and educators.
- Determined allocations of funds for staff, supplies, materials, and equipment, and authorized purchases.
- Planned, coordinated and oversaw school logistics programs, such as bus and food services.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Managed center budget for optimal resource allocation and financial stability.
- Negotiated with vendors for cost-effective supplies, ensuring center operated within budget constraints.
Education
Master of Business Administration (M.B.A.) in Business Administration Candidate -
Northern Illinois University
DeKalb, IL12.2024
Bachelor of Arts (B.A.) in Elementary Education -
San Diego State University
San Diego, CA05.2010
Skills
- Community Relations
- Work Planning and Prioritization
- Document Management
- Process Improvement
- Coaching and Mentoring
- Program Leadership
- Administrative Support
- Complex Problem-Solving
- Effective Listening
- Report Preparation
- Team Mentorship
- Microsoft Office
- Licensing Requirements
- Budget Controls
- Payroll Administration and Timekeeping
- Hiring and Onboarding
- Regulatory Compliance
- Financial Management
- Decision-Making
- Phone and Email Etiquette
Timeline
REMOTE SUBSIDY COORDINATOR
KinderCare Learning Centers
08.2023 - 02.2024
Center Director
KinderCare Learning Centers
08.2020 - 07.2023
Assistant Director
KinderCare Learning Centers
10.2018 - 07.2020
Center Director
Building Blocks Learning Center/ Black Rhino LLC
07.2015 - 09.2018
Master of Business Administration (M.B.A.) in Business Administration Candidate -
Northern Illinois University
Bachelor of Arts (B.A.) in Elementary Education -
San Diego State University
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