Guadalupe Garcia
Los Angeles,CA
Summary
Ambitious media management student with experience in content creation, social media strategy, and event coordination. Passionate about skincare and brand marketing, with a proven ability to execute creative campaigns and drive audience engagement. Seeking to contribute to Rhode Skin’s marketing efforts by bringing fresh perspectives and a collaborative mindset.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2022 - Current
- Led a team of baristas, improving workflow efficiency by 20% through strategic task delegation and hands-on coaching, ensuring consistent delivery of exceptional customer service
- Provided clear direction to baristas, implementing operational routines that optimized team performance and met customer needs in a fast-paced environment
- Cultivated a positive and inclusive work environment by offering ongoing support and feedback, helping each team member recognize their individual contribution to the team's success
- Managed inventory and product availability, maintaining store organization and ensuring adherence to food safety standards, contributing to a smooth and seamless store operation
- Utilized operational tools and company policies to support both partner health and safety and secure cash handling processes, minimizing errors and promoting compliance
- Communicated key business decisions and operational concerns to leadership, ensuring swift resolution of issues and maintaining smooth shift transitions
- Observed customer interactions, identifying opportunities for real-time coaching to improve service quality, foster positive customer experiences, and increase satisfaction
Art Gallery Assistant & Online Content Writer
Los Angeles Pierce College
03.2022 - 01.2024
- Developed and executed a strategic social media content calendar, leading to a 20% increase in Instagram engagement within three months by creating targeted and engaging posts that aligned with audience interests
- Organized and maintained an inventory of artwork and collections, ensuring accurate documentation and efficient access to gallery pieces for exhibitions and marketing materials
- Assisted the Gallery Manager in all operational aspects of the gallery, including the preparation, installation, and deinstallation of art exhibitions, contributing to the smooth execution of gallery events and promotions
- Filmed, edited, and managed artists' lectures, producing high-quality video content for promotional purposes and enhancing the gallery's digital presence
Merchandise/Sales Associate
The TJX Companies, Inc.
09.2020 - 05.2022
- Delivered personalized and high-energy customer service in a fast-paced retail environment, gaining a deep understanding of consumer preferences and behaviors
- Assisted managers in creating and executing special merchandise displays, leveraging insights into seasonal fashion trends to maximize visual appeal and drive sales
- Maintained impeccable organizational and detail-oriented recovery standards, ensuring a visually appealing and well-organized sales floor that enhanced customer experience
- Promoted a positive store culture by fostering teamwork, integrity, and respect among colleagues, contributing to a cohesive and customer-centric environment
Student Outreach Director
NEW/GEN: Student Advocates for Womxn's Rights
08.2020 - 06.2021
- Collaborated with a diverse team to develop publications, podcasts, and educational videos, amplifying womxn's rights movements in an accessible and impactful way-a skill transferrable to content creation and brand storytelling in marketing
- Reviewed, revised, and edited over 100 pieces of written content, including editorials and website features, honing my ability to produce clear, compelling, and targeted messaging for diverse audiences
- Drafted detailed itineraries and schedules for Instagram Live broadcasts with guest speakers, showcasing experience in managing social media events and influencer collaborations
- Built relationships with over 150 feminist speakers, authors, and students across various regions, developing strong networking and relationship management skills-a valuable asset in cultivating partnerships for brand campaigns
- Organized and maintained a contact list for the Los Angeles region, demonstrating excellent attention to detail and organizational skills in managing community outreach efforts
Student Summer Intern
FIVEABLE, INC.
07.2020 - 09.2020
- Collaborated with globally diverse students to enhance educational accessibility, bringing a multicultural perspective to content creation-a valuable insight for reaching diverse audiences in Rhode Skin's marketing initiatives
- Analyzed user flow, digital trends, and wireframes to improve user experience, gaining experience in digital marketing research and strategy
- Created, curated, and edited over 300 scholarly content pieces, demonstrating my ability to handle high volumes of content production while maintaining quality-skills that align with producing marketing reports, content calendars, and campaign insights
Education
CTVA Media Management -
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
01.2024
Associate degree for Transfer - Film, Television, and Electronic Media
LOS ANGELES PIERCE COLLEGE
06.2023
High School Diploma -
GRANADA HILLS CHARTER HIGH SCHOOL
06.2021
Skills
- Proficient in GSuite (Sheets, Docs, Slides)
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Adobe Creative Cloud Software (Premier Pro, Audition, Photoshop)
- Instagram, TikTok, Twitter, Facebook
- Community Outreach
- Retail/Sales process
Interestsskills
- Industry Knowledge: Retail/Sales process, Community Outreach, Instagram analytics, digital marketing, content creation, social media management, event coordination, and research on trends.
- Language: English (Native), Spanish (Native) and French (Elementary)
- Extracurriculars/Interests: Television/film analysis and criticism, skincare, health and wellness, environmental sustainability/awareness, beauty industry trends.
Timeline
Shift Supervisor
Starbucks
03.2022 - Current
Art Gallery Assistant & Online Content Writer
Los Angeles Pierce College
03.2022 - 01.2024
Merchandise/Sales Associate
The TJX Companies, Inc.
09.2020 - 05.2022
Student Outreach Director
NEW/GEN: Student Advocates for Womxn's Rights
08.2020 - 06.2021
Student Summer Intern
FIVEABLE, INC.
07.2020 - 09.2020
High School Diploma -
GRANADA HILLS CHARTER HIGH SCHOOL
CTVA Media Management -
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
Associate degree for Transfer - Film, Television, and Electronic Media
LOS ANGELES PIERCE COLLEGE
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